Ensuring food security in SA through enhanced cyber security for farmers
The increased use of general technology together with automated smart farming equipment means the digital threat level has increased for farmers, says Carey van Vlaanderen, CEO of ESET Southern Africa.
The CRM Team sees enterprise resource planning as a natural extension of its existing service offerings, allowing the company to deliver greater value and versatility to its clients.
While technology can optimise processes and increase productivity, it lacks the innate creativity and empathy that define human interactions, says Joe Newbert, founder of the Business Change Academy.
Understanding the customer’s perspective and showing empathy can significantly enrich CX for the business, says Tshidi Machaba, Group Head of Sales at inq.