Telkom has announced major changes to its procurement process, with all tender processes being moved onto an electronic portal.
The company is undertaking a multi-year turnaround strategy, which has been driving, among others, the simplification of its business processes and systems.
"To streamline our business, we have to find better ways of working. Moving away from cumbersome paper-based processes towards increased business automation will help improve our efficiency, particularly in the procurement environment," says managing executive for group communication Jacqui O'Sullivan.
The development of the e-portal will affect all new tender submissions and will result in a better experience for suppliers, according to Telkom.
"The new electronic tender portal will be more convenient for both suppliers and our Telkom people, and we are encouraging all suppliers to self-register online," notes O'Sullivan.
Telkom says the online system will allow it to publish all tenders electronically, which means the existing tender office, located on Johannes Ramokhoase Street, in Pretoria, has been closed. Suppliers will be required to submit bids electronically and Telkom will no longer accept paper bids.
The new system will ensure a more efficient end-to-end sourcing process that will lower costs for all those involved and result in improved response times from Telkom. Turnaround time for tenders will be reduced from between three and nine months, to approximately two months. The benefits include:
- Decreased overall turnaround times for evaluation and notification of tender outcomes;
- One single and electronic platform with access to tender opportunities;
- Free issuance of all tender opportunities; and
- Ability to submit bids online, eliminating the need to print and submit cumbersome paper copies.
All tender requirements will be published on the online Telkom Tender Bulletin board. Companies are able to self-register online and to review updated information on the Procurement portal. Technical queries can be directed to ARS@telkom.co.za. All other queries can be directed to Telkom Procurement: ProcurementComms@telkom.co.za.
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