Agenda day 2

Wednesday, 8 November

Arrival & registration

Ivo Vegter, columnist, speaker, authorIvo Vegter, columnist, speaker, author

Keynote address: FinTech powered – implications for business in an era of entrepreneurial disruption

Lee Naik, CEO, TransUnion AfricaLee Naik, CEO, TransUnion Africa

FinTech is one of the new buzz words! It’s here to stay and here to disrupt. Lee’s talk will focus on the rise of FinTechs and the implications for businesses. He will also share some practical strategies on how to leverage FinTechs to drive business success.

Thought-leadership: The bigger picture – what is digital disruption really?

Brett St Clair, professional international speaker and keynote speaker Brett St Clair, professional international speaker and keynote speaker

Digital is not just a Web site or an app, it is a complete transformation of your business, becoming customer-centric and data-driven, rebuilding your corporate structures and way of working to take advantage of the power of scale, leveraging platforms like cloud computing, artificial intelligence and IOT to build delightful customer experiences. Digital products are all about reducing margins and scaling the size of your marketplace massively.

  • Explore how to take advantage of digital disruption and make it a reality for your business

Networking and refreshments
Thought-leadership from the inside out Do you change for your customer or because your customer has changed?

Mojapela Makau, executive strategic projects, TrackerMojapela Makau, executive strategic projects, Tracker

The digital revolution has changed customer expectations and levels of empowerment irreversibly. Mobile technologies, social media and online interactions have enabled customers to receive continuous information updates about products and brands. Digitalisation has also changed customers perception of expectation, in that digital services (and interactions) must be fast, hassle free, intuitive, streamlined and easy to use. Therefore, much of the technology that customers use every day is exceptionally well-designed, streamlined, and easy to manage and they expect a similar technological experience from each business they interact with.

  • Do you know who your customers?
  • Do you know what they want from you ito of digitalisation?
  • Are you changing for your customer? And if you are – what's next?

#KnysnaRises Garden Route showcases the digital future of disaster response management

David Prosser, CEO, ComUnity

Accelerator and start-up Key strategies to help South African businesses become future-proof

Reshaad Sha, CEO, SqwidNetReshaad Sha, CEO, SqwidNet

Countries, industries, and businesses around the globe are becoming digital to capitalise on the unprecedented opportunity brought about by the next wave of technology – big data analytics, artificial intelligence (AI), and the Internet of Things (IoT). South African business stands at the doorstep of this digital transformation, but needs an approach that prioritises change and partnership to open the country up to digital inclusion and opportunity. Strategies towards digital transformation should a be part of every business discussion, owing to the fact that big data analytics, AI, and IoT can drive operational efficiency, increase employee productivity, and create new revenue streams. To fully embrace this digital era, organisations need to transform their business strategy and IT, connect everything, embrace analytics, and secure their technology and operations.

  • Find out what is driving disruption worldwide
  • here does South African business stand?
  • How do these technologies drive efficiency, productivity and profitability?

Lunch and networking
Industry perspective – public sector Digital transformation in Government

Koen Mathijssen, founder, Enable-UKoen Matthijssen, founder, Enable-U Africa

Digital Disruption, application economy and smart cities are some of the hot buzz words. They all however revolve around the idea that solutions enable companies and governments deliver new value and improved customer experience to their customers or citizens. Companies are normally under pressure and scrutiny to adopt new methods of doing things to make themselves more competitive. Governments on the other hand, are normally late adopters of technology and change. However, with the move towards customer centricity, and the growing application economy, they cannot, and should not be left behind.

  • Koen will address the idea of digital transformation in Government, and present how innovative solutions from the smart city of Amsterdam in the Netherlands, and Huduma in Kenya are helping drive new digital experiences for their citizens.
Industry case study Spotlight on: digital transformation @ work

Geoff Nell, Co-founder, MetraTrans Business ServicesGeoff Nell, director: digital transformation consulting, MetraTrans Business Services

Digital transformation is everywhere but what is all the hype about really? Is it just another fad? I will unpack this as "Digital Business Transformation" and explain how you can go about transforming the enterprise from top to bottom - culture, leadership, processes and people. And how by doing this you will be able to meet (and preferably even exceed) the demands of your customers. You may think you have all you bases covered, that you have a digital strategy but do you really or is it just a 'quick fix' outlook?

  • What is digital transformation and how is it currently being implemented in South African companies
  • Understand the reasons, objectives, challenges and benefits being experienced by companies as they embark on their digital transformation initiatives
  • Is the hype living up to expectations?

Keeping and capturing the customer

Gareth Whitaker, pre-sales director, Software AG South AfricaGareth Whitaker, pre sales director, Software AG

Too often we hear digitalisation and think of business - only more online, more mobile, more systems. But digitalisation is so much more than that- it's about giving customers what they want, as fast as they want it, in the way that they want it, to keep them delighted and to ultimately grow your business. Digitalisation isn't the end goal, it's the means to be able to achieve what customers and businesses want now and in the future. To be able to move so quickly and change so adeptly, organisations will need to be as adaptable and efficient as possible and digitalisation will go a long way toward facilitating this.

  • Outside in, design thinking with the customer always first
  • Challenges and adoption, it's not just about the technology
  • What more could your business do if you weren't being held back
Networking and refreshments
Digital Disruption in supply chain, a CEO’s perspective

Kamogelo Mmutlana, CEO, Barloworld LogisticsKamogelo Mmutlana, CEO, Barloworld Logistics

Data – the key to digital disruption

Alex Rummel, business development and engagement design, Digital PathwaysAlex Rummel, business development and engagement design, Digital Pathways

Digital disruption is cutting through most industries, business models and underlying processes. It reduces the barrier to entry and the cost of doing business for new entrants, making it hard for traditional bricks-and-mortar businesses to compete. Digital age businesses bet on mobility, agility and loosely coupled layers to reduce complexity, add more control and focus on what matters most, being strong ties between the business and its customers, done by leveraging data as the core ingredient, to create visibility and make better decisions.

Data is the life blood that connects all business cogs and flows through the business to manage supply and demand, discover change and make timely adjustment. To address the digital competition, many corporates have embarked on large-scale digital transformation initiatives to create data platforms. However, the challenges are the late start, lack of focus on quick-wins and the heaviness of many of the projects in consuming resources, large budgets and time in an attempt to ring-fence the complete business space.

The presentation will focus on how digital disrupts through data with key take-outs being:

  • Digital disruption is real in most industries and has only started,
  • Data is the key to competing in the digital economy everything else follows,
  • Data is a key business asset, does not belong to IT and needs business ownership,
  • Companies that continue to run silos will fail.

Thought-leadership: Old-fashioned values in an exponential world

Paige Dos Santos, senior specialist: digital transformation and innovation, EMEA South, SAP AfricaPaige Dos Santos, senior specialist: digital transformation and innovation, EMEA South, SAP Africa

Global trends are seeing the millennial generation hankering after the commonplace of yesteryear. Old fashioned values are very much cherished today, despite the constant hype around the new. They don't just apply in hipster social settings, but in the boardrooms and meeting rooms of successful companies now and into the future. As technology increasingly stretches the boundaries of what we can do, it's vitally important to keep the vision of what we should do clear in our minds. Join us to discover why you should make old-fashioned values central to your business and how small changes can make a big difference.

  • How do you retain your 'values' in an increasingly volatile business environment?
  • Discover why you should make old-fashioned values central to your business
  • Discover how small changes can make a big difference

End of day two

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