ITWeb - Daily News
The phone-based agent becomes ever more redundant.
Not learning from cellular history is a clear path to failure.
The country emerges as the fourth fastest growing digital economy, behind China, Malaysia and Thailand.
A promotion offering a free Explora decoder bundled with Telkom ADSL gives the operator a foothold in the quad-play space.
Telkom should drop fixed voice as a revenue stream and instead use it as a value-add for data offerings, analysts say.
The Gauteng Department of Finance allocates another R333 million to the Gauteng Broadband Network.
Strategic tweeting can help drive customer engagement for SMEs this Christmas, the social network says.
The company says Hoggarth has already added "immense value" since joining in May.
|Review: Apple iPad Air 2, Mini 3 - a mixed bag
The Air 2 is a genuine powerhouse, while the iPad Mini 3's price is unjustifiable.
by Andre Schild
The Internet service provider, beleaguered by network issues the past few weeks, concedes it does not know when its technical gremlins will be resolved.
South African citizens are not reaping any benefit from the state's R39 billion in cash tied up in Telkom and Vodacom.
The new government Cyber Response Committee is much-needed, says ISPA, but warns general security awareness must be bolstered.
Helped by a stabilising PC market, Intel's 2015 revenue outlook is above Wall Street's expectations.
SA tops digital evolution list The country emerges as the fourth fastest growing digital economy, behind China, Malaysia and Thailand.
The indie-author Gartner evangelist Will Hahn, writer of Gartner reports and epic fantasies, is like no other ICT analyst you'll ever meet.
Surface Pro 3 tablet – can it replace your notebook? We’ve got the answer as Andre Schild thoroughly tested how it works for business users.
A Facebook profile speaks louder than a thousand words; it's just that the words are often of the furthest-thing-from-the-truth variety.
The Internet firm acquires BrightRoll, provider of an automated advertising service, for $640 million.
If there is anything life has taught us, it's that not learning from history is a clear path to failure.
The company is the focus of regulatory investigations in Europe and the US, as well as China.
Encouraging more students to register for maths and science should be just as important as ensuring quality pass marks.
By disclosing his sexual orientation, Cook took a bold step for the tech industry specifically and for corporate culture in general.
The company acquired CloudScaling, Maginatics and Spanning.
Faith Mathumbi's appointment of Jimmy Manyi as special advisor means we should brace ourselves for an onslaught of 'good news' from government.
Multibillion budgets for green buildings
Some of the bigger local companies pour billions into new, greener buildings with an eye on long-term savings.
DST pushes hydrogen power plans
Government wants to partner with the private sector to produce the expensive alternative energy form.
DST eyes increased nanotech output
The department unveils R17 million worth of equipment to improve local research output.
Companies must be made aware of the value cloud can bring to their organisations.
In today's customer service world, the phone-based agent is becoming redundant.
The Internet of things will rely on cloud computing for processing power, storage and interconnectedness.
Astute marketing companies will be able to measure customers in real-time.
In the digital age, when customers are using digital channels, marketing and IT can no longer be seen as separate.
Change management should be an ongoing initiative, with checks and balances continually monitoring the solution.
Write software with translation in mind (or risk starting over).
Decision-makers must explore the immediate and long-term impact of which systems to include in a disaster recovery plan.