Euphoria to address delegates at leading call centre event

Issued by IT Public Relations for Euphoria Telecoms
Johannesburg, 04 Nov 2014

Euphoria Telecom CEO, George Golding.

Local telecoms provider, Euphoria Telecom, will be addressing delegates at the second Call Centre Excellent Summit, to be held from 18 to 20 November at the Empire Executive Hotel in Johannesburg, South Africa.

Euphoria Telecom will be doing a live demonstration of its Telephone Management System (TMS), its capabilities, upcoming developments, info around local development and support of the product and why it makes so much sense to use it.

The conference will offer an opportunity for call centre professionals to address challenges faced in the call centre industry. These include topics such as operational cost containment, employee attraction and retention, and improving customer experience.

The Call Centre Excellent Summit will bring together call centre experts from various industries to cover real-life case studies on various topics.

Euphoria Telecom CEO, George Golding, says cloud voice solutions are now being seriously viewed by larger organisations as viable, efficient alternatives to complex, on-premises systems that require a huge capital financial investment along with costly skilled staff.

"The future of any business is becoming more unpredictable than ever before, it is crucial to secure the most advanced technologies without having to spend significantly on hardware. Cloud VoIP PBX offers businesses a new competitive edge, it is inexpensive and immediately available," he explains.

Event orgainser, IQPC, is pleased to announce this acclaimed and unique conference has now crossed the ocean.

Craig Steward, managing director for IQPC South Africa, is "excited to get the chance to bring the insight and innovation of the conference to the region for a second year".

For more information or to find the programme, event details and registration information, visit www.callcentreexcellence.co.za or call +27 11 593 2267 or e-mail enquiry@iqpc.co.za.

Call Centre Excellence 2014
Contact: Monica Zgurova
Title: CEO
Tel: +44 (0)207 368 1357
E-mail: Monica.Zgurova@iqpc.co.uk

Euphoria Telecom (www.euphoria.co.za)

Euphoria Telecom is a provider of proprietary cloud PBX communication services for businesses in South Africa. The business was formed in 2010, after years of research and development towards a cloud-based PBX system that could effectively reduce overall costs significantly by doing away with expensive installation, training and support costs.

After three years of impressive growth, Euphoria Telecom offers a complete business communication solution that combines the characteristics of sophisticated PBX and call centre solutions with the ease and cost efficiency of cloud-based technology.

Euphoria Telecom is incorporated in South Africa with the corporate head office situated in Cape Town, South Africa. The company is owned 100% by the current management team, and the business is headed up by George Golding, Conrad De Wet and Rafal Janik.

The business has built up an impressive customer base in excess of 400 business customers.

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