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Principa to buy Relate Technologies

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 11 Nov 2014
The acquisition of Relate Technologies is part of a strategic move to strengthen customer engagement solutions with additional products and resources, says Principa CEO Ian Read.
The acquisition of Relate Technologies is part of a strategic move to strengthen customer engagement solutions with additional products and resources, says Principa CEO Ian Read.

Software, data analytics, and consulting company Principa Decisions has entered into an agreement to acquire the assets, people and contracts belonging to Relate Technologies, a Cape Town-based software development company, for an undisclosed amount.

The deal is set to become effective from 1 December.

Relate Technologies is a software development and systems integration company, focused on delivering technology solutions that help companies increase service levels and improve their overall customer experience.

Formerly known as PIC Solutions, Principa is a software, data analytics and consulting company, providing decision-making solutions to companies in order to deliver more profitable customer engagements across their customer lifecycle.

According to a statement by Principa, the deal will bring Relate Technologies' skills in software product development and enterprise systems integration with Principa's expertise in decisioning software, data analytics and consulting services.

Commenting on the transaction, Principa CEO Ian Read says: "The acquisition of technology specialists Relate Technologies is part of our strategic move to strengthen our customer engagement solutions offering with additional products and resources.

"Relate Technologies has a real depth of software development and systems integration skills and experience. This is completely in line with our own strategy of leveraging our software, analytics, and consulting assets to develop solutions that improve our clients' decision making capabilities and ultimately improve the profitability of their customer engagements."

Geoff Lander, MD of Relate Technology, says: "By joining forces, the combined skill and know-how of our two teams will enable us to develop and deliver solutions that improve the profitability of our clients' customer engagements and increase their levels of customer acquisition and loyalty."

Principa is a wholly-owned subsidiary of the Transaction Capital Limited group. The company has offices in Cape Town, Johannesburg and Dubai. Both companies serve clients in the retail, financial services, insurance, and telecommunications sectors locally and overseas.

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