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New tool to gain a competitive edge

Euphoria's Cloud VOIP PBX requires very little IT support or training to administer, says George Golding, CEO of Euphoria Telecom.


Cape Town, 19 Jan 2015
Euphoria Telecom CEO George Golding
Euphoria Telecom CEO George Golding

Today's unpredictable economy is demanding new levels of insight and innovation from company executives; they need to work together to meet new strategic and tactical challenges. This is according to local entrepreneur and Euphoria Telecom CEO George Golding.

In its quest to help companies gain a competitive edge, Euphoria Telecom is pushing the boundaries to provide the most comprehensive and customer-centric telephony service South Africa has ever seen.

"Ideally, you want to be able to secure the most advanced technologies without having to spend significant money upfront on hardware. Euphoria's Cloud PBX makes this possible," says Golding.

With Euphoria's Cloud VOIP PBX, there are no large servers or systems to purchase. Other than the VOIP phones, there are no capital expenditures to depreciate over time. Customers save from day one on their monthly communications service fees and upfront capital costs.

"This means it comes off your books. With low monthly communications service fees, you get an outrageously affordable solution that connects your business and employees to a host of capabilities that dramatically improve productivity," he explains.

"That's right, no expensive boxes or systems required. And the last thing you want to do in this economy, or any economic climate, for that matter, is spend tens of thousands of rands on a phone system."

With Euphoria's Cloud VOIP PBX, there is no physical box on one's premises. This means there is no hardware to upgrade in order to take advantage of new features and technologies. Upgrades are provided through software changes that happen automatically in the background.

Unlike the complex traditional phone systems, Euphoria's Cloud VOIP PBX requires very little IT support or training to administer. As a client, users can log into the online telephone management system (TMS) to access all their account information, all call detail records reporting and invoices.

"It's one management issue that will be reduced to a minimum and taken off the shoulders of your IT or office manager. Euphoria's Cloud VOIP PBX is a sure way to give you the peace of mind that comes from not being constrained by a phone system that only supports a fixed number of employees and can be costly and complicated to expand," he says.

Golding says if resources become squeezed, one can quickly scale back. "On the other hand, if you open a new branch office, or need to provide remote communications, or just need to prepare for a spike in demand around the holidays, it's quick and easy to scale up without any disruption to your business."

Cloud VOIP is the ideal solution for existing and emerging work forces which demand constant connectivity and productivity from anywhere - and at any time.

"One of the best ways to stay competitive is to focus on your core business. With Euphoria's Cloud VOIP PBX solution, the management of increasingly complex business communications is done for you off-site," he concludes.

For more information, contact Euphoria Telecom on (010) 593-4500 or e-mail sales@euphoria.co.za or visit www.euphoria.co.za.

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Euphoria Telecom (www.euphoria.co.za)

Euphoria Telecom is a provider of proprietary cloud PBX communication services for businesses in South Africa. The business was formed in 2010, after years of research and development towards a cloud-based PBX system that could effectively reduce overall costs significantly by doing away with expensive installation, training and support costs.

After three years of impressive growth, Euphoria Telecom offers a complete business communication solution that combines the characteristics of sophisticated PBX and call centre solutions with the ease and cost efficiency of cloud-based technology.

Euphoria Telecom is incorporated in South Africa with the corporate head office situated in Cape Town, South Africa. The company is owned 100% by the current management team, and the business is headed up by George Golding, Conrad De Wet and Rafal Janik.

The business has built up an impressive customer base in excess of 400 business customers.

Editorial contacts

Ivor van Rensburg
IT Public Relations
(082) 652 8050
ivor@itpr.co.za
George Golding
Euphoria Telecoms
(021) 200 0500
george@euphoria.co.za