Emcom Wireless, a leading innovative African professional mobile radio communications company, has been successfully certified ISO 9001: 2008, after its first attempt.
"This is an important milestone in the growth and development of Emcom, and suits our roadmap perfectly," says Michelle Yates, Emcom ISO management representative.
"ISO 9001:2008 is a worldwide standard for quality management, and those that achieve certification validate their guarantee to provide customers with quality solutions," she says.
Emcom will expand upon its current set of quality parameters and procedures, constantly monitor processes and utilise the advantages of ISO to continuously improve operational proficiency.
Driven by Emcom senior management, work has already begun on the next phase of certifications; OHSAS 18001:2007 on the back of an exceptional safety record, and ISO 14001:2004, the environmental standard.
"These certifications provide significant benefit to all stakeholders; the Emcom customer experience; Emcom employees, and facilitate more accurate management control. We are not just some African player in the market, but a world class rated service provider that is trusted to deliver consistently," says Tony Sibanda, Executive Director, Business Development.
"Achieving these certifications will assist Emcom to access new markets as well as positioning Emcom as the preferred African partner for the conceptualisation, deployment, installation, commissioning and management of mission-critical mobile radio communication solutions worldwide."
"Through this certification journey, we reinforce our commitment to nurturing an innovative, collaborative culture where skills transfer and empowerment is paramount. Not ever forgetting that accountability, and continual quality improvement are the cornerstones of our ethos," says Sibanda.
The mission critical communications solutions Emcom deploys are used in over 30 countries in Africa today. When dealing with mines, public safety, oil and gas, utilities, air traffic navigation and critical rail transportation, areas in which Emcom's solutions have been deployed over the last 43 years, there is no compromise when it comes to adhering to standard operating procedure, quality and process improvement. "Human life is irreplaceable and in the space our solutions are deployed, they play a no nonsense role in the safety of all and execution of all operations," added Yates.
Emcom Wireless is critical communications sponsor to the Bloodhound SSC and Sharks Rugby, and includes partners, LIV Village and the Paramount Group.
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