Office automation solutions provider Nashua has introduced an IP-based telephony service to its integrated services portfolio.
Nashua Voice, which allows subscribers to make and receive phone calls with their landline or mobile phone using a carrier-grade IP network, whether based locally or internationally, is available through selected franchises this month.
Nashua says the introduction of the integrated VOIP service is part of its plan to broaden its positioning as a "comprehensive, integrated business solutions provider". Nashua executive head of marketing Lucinde de Lange says Nashua Voice allows for scalability and integration, among other features.
Apart from making and receiving calls, the product also offers "the improved ability" to record calls and host conference calls, says Nashua.
Beyond voice
De Lange says Nashua plans to introduce value-added services that "go well beyond voice" in the future. "In an increasingly digital world where communications are often reduced to e-mails and instant messages, the value of face to face interaction can't be discounted."
Additional services include Virtual Boardroom (a free teleconferencing service where participants are responsible for their own call costs), Virtual Fax and Virtual Access (an additional cost saving for owners of 0860 Share Call numbers).
Nashua Voice cuts costs by routing all call types and invoicing at pure per-second billing from the first second of the call, with no minimum call charges, says Nashua. "Web access via Nashua's Telephone Management System is also provided for real-time monitoring and cost reporting down to extension level."
Share