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FNB suffers brief downtime

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 18 May 2015
FNB's Web site and mobile app suffered a brief bout of downtime this morning.
FNB's Web site and mobile app suffered a brief bout of downtime this morning.

First National Bank (FNB) has apologised to affected customers following downtime of its Web site and mobile app this morning, an issue it says was due to intermittent connectivity on its network.

The issue has been resolved, according to FNB CIO Mo Hassem. "FNB can confirm that it had a brief interruption and intermittent connectivity early this morning on various channels. This has now been remedied."

Hassem says customers may now use channels normally.

The bank did not comment on what caused the intermittent connectivity, or on how long the disruptions lasted.

Earlier, before the issue was rectified, FNB advised clients to make use of the bank's branch and ATM channels to conduct banking in the meantime.

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