Datatex shows the way again with direct integration

Issued by Global Research Partners for Datatex Dynamics
Johannesburg, 04 Aug 2015

Direct Integration

Datatex Dynamics, a telecommunications software company specialising in voice recording and telephone management systems, believes that the ability to analyse and adapt to evolving market needs and ensure that all system development is built on an open architecture and standards basis, allows them to work with what their clients have, as opposed to dictating what they should have.

"We would like to think that with experience comes understanding and that the ability to channel that into core specialist expertise is the key," elaborated Johan Landman of Datatex. "Since 1994 we have been providing leading edge software solutions throughout Africa to audiences that are comprised of technology vendors, channel partners and end-users. The product stack of these solutions includes fully compliant voice recording, telephone management and enterprise billing management."

"Over the past three years we have invested heavily in developing our own direct integration into leading VOIP technologies including those from Alcatel, Avaya, Cisco, Mitel and Samsung as well as all SIP-based platforms," continued Landman. "By developing our own software our customers can realise numerous benefits that include the removal of any dependency on third-party software; the removal of any third party costs for software or licensing fees; guaranteed protection against rand/dollar exchange rates; a quick turnaround from order to installation; and, a rapid introduction of software changes into production solutions."

"In addition, we accept full accountability for the quality of recordings from cradle to grave," concluded Landman. "What makes these solutions so powerful is that the solutions are truly vendor agnostic. Thus, the clients benefit from getting the best solution for their business needs, whilst attaining superior investment protection as the solution can move and evolve with their business, irrespective of which PBX or cloud-based technology they use, or end up using."

Through its constant focus on development and innovation, Datatex differentiates itself by having spearheaded technology with the use of HTML5, mobile recording and secure cloud recording and subsequently bringing it to the market. They believe that with 20 years of experience and an ethos of 'Service First', it easy for their clients to deal with them in an engagement model that best suits their business.

For further information, please contact Johan Landman; tel. 021 592 4033; e-mail johan@datatex.co.za

Datatex

Datatex Dynamics is a South African-based a telecommunications software company specialising in call recorder solutions, call centre solutions and telephone management systems and has been involved in the telephony industry for over 14 years.

Its user base, which includes several major corporate organisations, stretches across Southern Africa with installations in Botswana, Namibia, Swaziland and Zimbabwe as well as South Africa.

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