ITR Technology announces Mobile Device Manager Plus support for the Apple Device Enrollment Program and Samsung KNOX Mobile Enrollment

Issued by ITR Technology
Johannesburg, 27 Aug 2015

ManageEngine, the real-time IT management company, today announced support for the Apple Device Enrollment Program (DEP) and Samsung KNOX Mobile Enrollment in Mobile Device Manager Plus, its enterprise mobility management solution. Mobile Device Manager Plus also gains a utility to enroll Android devices using near field communication (NFC). Targeting mobile-first IT departments and end-users, the support for these programs automates the enrolment of corporate-owned Apple and Samsung devices in Mobile Device Manager Plus during device setup and enables the enrolment of mass quantities of devices at once.

Before the introduction of this solution, IT teams were tasked with setting up each device separately. The IT admin's chore is now made easy as device enrolment can be delegated to the end-user. The need for a staging process can be completely eliminated as account settings and access to IT services are immediately configured on the devices, making it easy for every end user - even those who are less tech-savvy.

"Based on the interactions with our customers, we felt a great need to provide stronger control over the devices and do away with the complex and tedious process of device enrolment," said Sybrand Strauss, technical manager of ITR Technology. "The latest enhancements to Mobile Device Manager Plus empower IT admins by ensuring management of devices at all times. Furthermore, their tasks are made more flexible and easy, thus saving time."

Key highlights of the enrollment capabilities introduced in Mobile Device Manager Plus include:

Integration with DEP and KNOX Mobile Enrollment
Out-of-the-box experience: Immediate and seamless configuration with zero-touch provisioning
Ongoing management: Mandatory enrolment upon device activation
Additionally, with DEP, supervision mode on an iOS device can be wirelessly enabled as part of the setup process to give IT teams better control over their devices.
Enrolment of Android devices using NFC

Mobile Device Manager Plus leverages NFC to simplify and expedite the enrolment process of other, non-KNOX Android devices.

Mobile Device Manager Plus

Mobile Device Manager Plus is web-based mobile device management software that helps manage a wide range of devices from a central location. It automates the complete mobile device management life cycle ranging from enrolling your devices and managing apps, profiles and assets to securing mobile devices from a central location. For more information on Mobile Device Manager Plus, please visit https://www.manageengine.com/mobile-device-management/.

ITR Technology

ITR Technology has been the sub-Saharan African partner to Zoho for a number of years, providing resellers and end-users local access to the ManageEngine enterprise management solutions. ITR has successfully built a strong reseller and end-user base through cost-effective solutions and management applications. Apart from ManageEngine, ITR Technology is also the distributor of Prism Suite, Empirum Pro from Matrix42 and EgoSecure Endpoint Security. For more information, please e-mail lauren@itrtech.co.za, call (+27) 12 665 5551, visit www.itrtech.co.za or follow us on Facebook at facebook.com/itrtech and on Twitter at @ITRTech_za.

ManageEngine

ManageEngine delivers the real-time IT management tools that empower IT teams to meet organisational needs for real-time services and support. Worldwide, established and emerging enterprises - including more than 60% of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho with offices worldwide, including the United States, India, Singapore, Japan and China. For more information, please visit http://buzz.manageengine.com/.

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