The Universal Service and Access Agency of South Africa (USAASA) has achieved a clean audit, despite its recent woes.
The auditor-general says for the second year, USAASA and the Universal Service and Access Fund (USAF) both achieved clean audits.
USAASA CEO Zami Nkosi notes the agency's improvements are likely to continue as it automates its operations through the implementation of a long-desired enterprise resource planning solution.
"The institution of policies and procedures and the insistence on a culture of compliance have yielded the positive results we are seeing now," says Nkosi.
He adds: "Fortunately, we are implementing the very same control, having gone through two years of designing, implementing and measuring against them manually. That means the culture of compliance is already in place which makes it easier to change to an automated form."
Pumla Radebe, chairperson of USAASA and USAF, explains: "The team has done extraordinarily well in a very short space of time. I am humbled by the dedication and drive demonstrated at board level and also within operations.
"Achievements such as these bode well, coupled with the turn-around strategy in the form of the national strategy on universal service and access. They show USAASA is on the path to success."
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