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Veeam offers managed backup portal for service providers

Michelle Avenant
By Michelle Avenant, portals journalist.
Las Vegas, 27 Oct 2015
More and more companies are looking to trusted managed service providers, says Ratmir Timashev, CEO of Veeam.
More and more companies are looking to trusted managed service providers, says Ratmir Timashev, CEO of Veeam.

Veeam Software yesterday announced its new Managed Backup Portal for Service Providers, at VeeamON 2015, in Las Vegas.

The portal streamlines its partners' delivery of Veeam-powered backup and data centre services.

The platform offers remote monitoring and management of customer backups via a "single pane of glass" service provider portal for administration and billing, which has simplified customer on-boarding and a multi-tenant customer portal for easily monitoring, reviewing and managing several profiles at once.

The portal's "business in a box" nature allows new partners to quickly and easily set up a backup-as-a-service business, and existing partners to speedily add services to their offerings.

"You can be in the cloud business with this in a matter of minutes," said Ratmir Timashev, CEO of Veeam. The portal has built-in rebranding features for partners.

It also offers customers access to a portal for basic self-service monitoring and configuration, to give end-users a degree of manageability and a better idea "of what is going on" with their data, said Vitaliy Safarov, product manager at Veeam.

Different demands

IT solution providers' revenue is increasingly reliant on "third platform" services, namely cloud, analytics, mobile and social, said Darren Bibby, programme VP of channels and alliances research at IDC.

Businesses' and individuals' increasing demands for data, in combination with increasing "constraints on IT to do more with less," mean virtualisation is where many businesses are looking for growth, said Jim Tedesco, visionary executive leader at Veeam.

IDC predicts that by 2018, a third of the top 20 companies in every industry will be significantly disrupted by third platform competitors, said Bibby. "We're moving from selling servers to selling services.

"Traditional partners must re-evaluate the way they conduct business, and one key positive change they can make is to offer solutions based on both cloud and managed services," noted Bibby.

"Comprehensive availability strategies can only be delivered by true availability experts, which is why more and more companies who do not possess this expertise internally are looking to trusted managed service providers to help," said Timashev.

The new service will complement Veeam Cloud Connect, which offers both backup-as-a-service and disaster recovery-as-a-service from Veeam's network of service providers, he added.

Veeam Managed Backup Portal for Service Providers will be generally available in Q1 2016 through the Microsoft Azure Marketplace.

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