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Global study reveals healthcare providers must prioritise business intelligence and analytics initiatives to improve patient care and reduce costs

HIMMS Analytics study reveals adoption and deployment of user-centric BI and analytics platforms key to uncovering unknown relationships among wide-ranging sources of information.


Johannesburg, 03 Nov 2015

As the healthcare industry grapples with the rising cost of care, healthcare organisations are leveraging healthcare data to drive efficiencies in care delivery, according to a new study conducted by HIMSS Analytics on behalf of Qlik (NASDAQ: QLIK), a leader in visual analytics.

The study, which surveyed 400 respondents, including C-suite, vice president, and director level contacts, confirms implementation of and utilisation of business intelligence (BI) and analytics platforms result in better decision-making across all segments of a healthcare organisation.

With four key areas explored - level of maturity across a variety of use cases, value that has been realised from current initiatives, challenges experienced from current deployments, and future investment plans in healthcare analytics - the survey revealed that BI and analytics platforms provide better internal transparency for easy recognition of clinical and operational efficiencies which can lead to reduction in the average length of stay and higher patient satisfaction.

Utilising the right platforms leads to widespread success

According to the study, 56% of healthcare organisations that are the early adopters of BI platforms improve overall patient care, significantly reduce healthcare costs, while meeting reporting requirements and driving new opportunities to enhance population health.

In addition, 48% have confirmed they are able to make faster and more accurate decisions, while 47% believe the use of BI and analytics platforms result in cost saving.

Overcoming Challenges

As the study proves, BI and analytics platforms enhance abilities for healthcare organisation executives to see what is actually happening within their organisation across all departments, however implementing a BI and analytics platform doesn't come without challenges.

* Among the top barrier to healthcare organisations fully realising the potential of BI and analytics platforms (with 42% responding) is end-user adoption. When combining the lack of data quality (41%) and challenges related to aggregating disparate data sources (27%), decision-makers are left relying on outdated spreadsheets and manual processes to analyse data.
* In addition, limitations of clinical workflow integration (29%), dashboard capabilities (27%), reporting capabilities (26%), cultural resistance (22%) and solution integration (20%) all contributed.

"Utilising a modern and contemporary BI and analytics platform provides real-time data that is simple for self-service use, as it removes the guess work by the end-user and increases adoption," said John Hoyt, executive vice president HIMSS Analytics. "With 42% of those surveyed reporting that a hiccup in leveraging BI and analytics platforms is end-user adoption, it is imperative that healthcare organisations implement a system that is user-centric and has the ability to provide quick access, analysis and dissemination of information. This enables healthcare organisation executives to make operational improvements, improving overall patient care and efficiency."

Unlocking further value from BI and analytic deployments

As the value of BI and analytics tools become more widely understood among decision-makers, healthcare organisations are seeking investments that unlock additional value. Integrating BI and analytics solutions with existing applications and systems is a top investment priority with 36% of respondents citing further investment during the next 12-24 months. Dashboard development and predictive analytics were two other top investment priorities with 36% and 31%, respectively. Interestingly, end-user training was cited as an investment priority by 18% of respondents.

For more information:
Interact with a custom Qlik Sense Web app built on the HIMSS Analytics survey data: http://webapps.qlik.com/himss/himss.html.

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HIMSS Analytics

HIMSS Analytics collects, analyses and distributes essential health IT data related to products, costs, metrics, trends and purchase decisions. It delivers quality data and analytical expertise to healthcare delivery organisations, IT companies, governmental entities, financial, pharmaceutical and consulting companies. Visit www.himssanalytics.org.

HIMSS Analytics is a part of HIMSS, a cause-based global enterprise that produces health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 52 000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organisations across the globe, plus over 600 corporations and 250 not-for-profit partner organisations, that share the cause of transforming health and healthcare through the best use of IT. HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.

QlikView South Africa

QlikView South Africa is the local representative and distributor for Qlik (NASDAQ: QLIK) a leader in visual analytics. Its QlikView Business Discovery solution bridges the gap between traditional BI solutions and inadequate spreadsheet applications. The in-memory associative search technology QlikTech pioneered created the self-service BI category, allowing users to explore information freely rather than being confined to a predefined path of questions. Appropriate from SMB to the largest global enterprise, QlikView's self-service analysis can be deployed with data governance in days or weeks. The QlikView Business Discovery platform's app-driven model works with existing BI solutions, offering an immersive mobile and social, collaborative experience. Headquartered in Radnor, Pennsylvania, Qlik has offices around the world with more than 1700 partners covering more than 100 countries.

For more information, please visit www.qlikview.co.za.

Editorial contacts

Ronell Swartbooi
DUO Marketing + Communications
(021) 683 8223
ronell@duomarketing.co.za