Kyocera Document Solutions South Africa wins Service Award

Issued by join.the.dots for Kyocera Document Solutions
Johannesburg, 24 Nov 2015

Gideon Fraser - winner

KYOCERA Document Solutions South Africa (KDZA), a country level subsidiary of a world-leading document solutions company, Kyocera Document Solutions, has brought home the gold in the 8th annual Kyocera Service Awards.

"Out of 1 134 participants from nine countries across Europe, Gideon Fraser, of KDZA's Mpumalanga Copiers, was awarded first place in this year's Kyocera Service Awards," says Paul Wendlandt, CSSD manager at Kyocera Document Solutions South Africa. "Fraser, a service engineer for Mpumalanga Copiers, one of KDZA's channel partners, is dedicated to offering quality service and support on all Kyocera devices and so this award is both fitting and well-deserved."

Along with the second- and third-place winners from France and Germany respectively, Fraser has been awarded a visit to Kyocera's Global headquarters in Japan, where they will meet the senior managers behind the leading international brand.

The Kyocera Service Award has been running for eight years with the performance bar rising each year. Participants are tested on all of Kyocera's hardware and solutions with both theoretical and practical tests to display their skills before the judges.

"Service is more important than ever before as there has been a shift from products that deliver a single service within a confined arena to comprehensive solutions that take the entire business into consideration. We're delighted to have South Africa on the global stage in these awards," adds Wendlandt.

KYOCERA Document Solutions

KYOCERA Document Solutions headquartered in Osaka, Japan is a leading manufacturer of document imaging solutions and document management systems, including colour and monochrome multifunctional products and printers and wide format devices. KYOCERA's products are renowned for their unique long-life imaging components that provide greater reliability, less waste - resulting in a lower Total Cost of Ownership (TCO) over the life of the product.

The KYOCERA Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimise and manage their document workflow, unleashing the full potential of their hardware investment. KYOCERA Document Solutions is a core company of KYOCERA, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended 31 March 2014, KYOCERA's net sales totalled 1.45 trillion yen (approx. USD14.1 billion).

Kyocera Document Solutions South Africa

Kyocera is renowned for its tailor-made document solutions that provide a perfect blend of premium products, software solutions and (professional) services that increase an organisation's workflow efficiency, enhance employee productivity, minimise environmental impact and significantly reduce operating costs.

The company offers world-class monochrome and colour printers, multifunctional products, wide format devices as well as parts, supplies and (software solutions).

A key differentiator for the Kyocera brand is the primary focus on overall value as opposed to only considering the initial acquisition price. Its solutions portfolio and Managed Document Services division help customers to reduce costs and environmental impact at the same time as improving the efficiency and reliability of common business processes.

Kyocera Document Solutions is a wholly-owned subsidiary of Kyocera, which is a leading manufacturer of high-tech ceramics, electronic components, solar cells and electronic office equipment.

For further information visit www.kyoceradocumentsolutions.co.za

Paul Wendlandt
CSSD Manager
(+27) 11 595 2600
paul.wendlandt@dza.kyocera.com

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