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Availability and complete visibility for the service provider


Johannesburg, 10 Dec 2015
Whitepaper: Veeam Software: Availability and complete visibility for the service provider
Whitepaper: Veeam Software: Availability and complete visibility for the service provider

When it comes to data availability, visibility can be a key challenge facing many IT administrators or IT service providers. This lack of visibility can lead to data recovery failure, the inability to identify factors that cause poor performance and a delayed response time when troubleshooting, among other challenges.

IT professionals can combat data availability challenges and gain the capability to verify backup and recoverability, identify bottlenecks effecting performance and accelerate the response time needed to troubleshoot by establishing visibility through the implementation of the appropriate solutions. To combat the challenges in data availability today, Veeam has introduced a solution for LabTech managed service providers (MSPs). This includes Veeam Backup & Replication Plug-in for virtual infrastructures and Veeam Endpoint Backup for LabTech for physical environments. Additionally, Veeam offers Veeam Backup & Replication Add-On for Kaseya to have visibility into the Veeam Backup infrastructure for all MSPs using Kaseya Virtual Systems Administrator (VSA). These two solutions give managed service providers what they need to keep their customers Always-On and available.

Visibility may be a key concern when implementing and evaluating protection for endpoint devices. To ensure physical endpoints are always available to users, it's important to have the ability to identify poor or slow performance, troubleshoot backup failures, and remotely monitor and manage these machines. Veeam has tackled this challenge with the addition of Veeam Endpoint Backup for LabTech. Veeam Endpoint Backup for LabTech adds functionality to the LabTech Remote Management Platform (RMM), enabling remote control along with monitoring and reporting capability for overall visibility. These two additions into the LabTech Solution Center allow service providers to face visibility challenges head-on and gives them a competitive advantage when servicing customers.

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