This is according to David Miller, CEO of MiIler Steward, who will be presenting on ‘The Intelligence of Business – or at times the dire lack thereof', at the ITWeb Business Intelligence Summit, to be held at The Forum in Bryanston, on 1 and 2 March.
He says this sees people and departments becoming survivalists not adventurers, and creating silo-based organisations, resulting in a ‘hot potato' syndrome. "When these things happen, BI becomes tactical – data not information – which does nothing for the strategic life of the business."
Miller asks: "We have great measures through our BI systems, but against what shared goals, objectives and measures are these? How do they create intelligence and meaningful information upon which to make informed decisions? In essence, they lack shared and well-understood future state and as such, measure everything and anything to justify their indefensible position."Speaking about how important BI is to today's businesses, he says agility, efficiency, accuracy and availability of meaningful information, cost efficiencies and trustworthy information is critical within today's business, social, political and socio-economic environments.
"Business and businesses are no longer the holders of the exclusive domain of BI; it has become interdependent with our societies, governments, charities, and is critical if any of these consumers of information are to thrive, simply because of the plethora of available information, data, statistics that bombards us daily. The ability to take complexity and are it meaningful has got to in many ways, be enabled by BI."
When asked what takeouts the audience can expect from his presentation, Miller replied: "I hate telling, there is greater value in showing – expect thoughts, practical ideas and lessons from the mistakes I have made, concrete ideas upon which to think and act differently. It does not mean I am right – but it opens up a healthy space for open, honest and transparent dialogue with businesses. I think principles and facts make better points of discussion than opinions. Expect something a little different."
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