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Striata recognised in Gartner Magic Quadrant for Customer Communications Management Software (2015)

Evaluation based on completeness of vision and ability to execute.


Johannesburg, 23 Feb 2016
Michael Wright, CEO of Striata
Michael Wright, CEO of Striata

Gartner has positioned Striata as a niche player in its 2015 Magic Quadrant for Customer Communications Management (CCM) Software. The report presents an evaluation of qualifying industry players based on their ability to execute and completeness of vision.

In its report: "Gartner estimates that CCM was an $800 million market for fiscal year 2014, and it is expected to show a compound annual growth rate of 9.8% from 2015 to 2020. Cost optimisation remains one of strongest drivers for CCM - more than 70% of the customers Gartner surveyed reported that their top goal for implementing CCM was reducing the costs associated with printing and postage. This means a shift away from print to electronic communications." 1

"We consider our positioning by Gartner in the niche quadrant as a ratification of the significant strides Striata has made in the CCM space," says Michael Wright, CEO of Striata.

"Combining our market-leading Secure Document Delivery with our recently launched Secure Document Repository, we are able to provide a comprehensive digital customer communications solution for our clients."

1 Gartner, Inc. Magic Quadrant for Customer Communications Management Software, 2015, Karen M Shegda, Kenneth Chin, Pete Basiliere, 21 December 2015

Michael Wright: Chief Executive Officer, Striata

Michael Wright founded Striata in March 1999 with a view to build a global software business.

Wright is a pioneer of the Internet industry. He speaks regularly on the use of e-mail as a business tool and customer communication method. Wright has received numerous awards over the last 12 years in e-mail marketing, including "Direct Marketer of the Year" by the DMA, and was a finalist in the "IT Personality of the Year" awards.

Before the formation of Striata, Wright was the managing director of VWV Interactive. He began his working career with PricewaterhouseCoopers, where he became a principal manager in the Consulting & Assurance Services (CAS) and was responsible for both Internet Strategy & Services and Business Information Services.

Wright is a Chartered Accountant. He served on the South African Institute of Chartered Accountants' (SAICA) IT steering committee. He is a founding member and past Chairman of the Audit Bureau of Internet Standards (ABIS).

Wright is also the founder and executive chairman of the South African Chapter of First Tuesday, the "Global Thought Leadership Network".

Wright is now one of the world's foremost experts on e-billing adoption tools and techniques. He routinely consults and speaks on driving paperless processes in large organisations.

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The Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Striata

Striata provides strategy, software and professional services that enable digital communication across multiple channels and devices. The company specialises in message design, generation, delivery and storage.

Clients choose Striata technology and services to secure, send and store confidential documents; execute integrated marketing campaigns; and distribute high volume electronic messages.

The world's largest financial services, utility, insurance, retail and telecommunications companies trust Striata to achieve unrivalled results in digital adoption and transformation.

Striata has operations in New York, London, Johannesburg, Hong Kong, Sydney and partners in North and South America, Africa, Europe and Asia Pacific.

Web site: www.striata.com

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