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The ongoing IT struggle: delivering availability 24x7x365

CIO strategies must evolve for the always-on enterprise.


Johannesburg, 05 Apr 2016
Whitepaper: The ongoing IT struggle.
Whitepaper: The ongoing IT struggle.

Today, there is more pressure than ever for businesses to be always on and always available. The enterprise ecosystem has expanded to include customers, employees, partners, and suppliers - and all of these stakeholders are demanding services be available 24x7x365. With this heightened demand for availability, businesses can't afford downtime. Every hour that systems are unavailable can significantly impact brand reputation, revenue, customer loyalty, and employee productivity.

IT organisations are under the gun to meet availability demands but struggle to keep up. With the business identifying an increasing number of critical systems and demanding greater resiliency and faster recovery, IT is unable to consistently meet performance service-level agreements (SLAs) and recovery time and point objectives (RTPOs).

In order to achieve a high level of availability, IT organisations must have a clear understanding of the factors affecting availability and a solid business continuity (BC) plan. The cloud can play a significant role in your availability strategy, but proceed with caution: Not all applications and workloads are suitable for the cloud.

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