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Emerge Queue installs two Qmatic systems at Mall of Africa - just in time for grand opening


Johannesburg, 03 May 2016
Emerge Queue installs two Qmatic systems at the Mall of Africa.
Emerge Queue installs two Qmatic systems at the Mall of Africa.

There might be queues to get into the Mall of Africa, but customers who visit either the Vodacom or the MTN stores there will find a surprising smooth customer journey waiting for them, all thanks to the Qmatic systems in both branches.

"We are proud to have two stores at arguably one of the most exciting retail developments in years," says Eugene Swanepoel, Managing Director of Emerge Queue. "We hear there are thousands of people expected in the mall over the next week or so. We say, bring it on! We are excited to show off the robustness of the Qmatic system."

The Mall of Africa is South Africa's biggest single-phase shopping mall development to date, encompassing 131 000m^2. The new super-regional mall represents the heart of the ambitious Waterfall - a city developed on a scale beyond anything South Africa has known. Boasting over 300 shops, with substantial anchor tenants and a carefully selected retail mix, Mall of Africa offers a shopping experience like no other.

Emerge Queue is the sole provider of Qmatic customer experience solutions in South Africa, as well as other neighbouring countries. It is a Qmatic Premium partner and the market leader in South Africa. For more information on any of its products and services, please visit Emerge Queue's Web site at www.emergequeue.com or contact it at info@emergequeue.com.

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Editorial contacts

Frans De Villiers
Emerge Queue
frans@lisolethu.com