UPDATE
Following the intermittent connectivity issues experienced yesterday and earlier today, First National Bank (FNB) confirmed that connectivity has been restored across all systems.
"Our technicians are working to maintain ongoing stability and clients should be able to access all banking services."
On Sunday, FNB customers took to social media to vent their frustrations over failure of some of the banking channels. Customers were unable to use FNB ATMs, the banking app or make point-of-sale payments.
Earlier today, customers were still experiencing issues. Uni ?@ICodeIRide tweeted: "#fnb Why would a bank wait till month end to do a network update? That's like the IEC waiting months before an election to update voter roll."
Daniel ?@sdmahwai: "Is it just my app or #fnb is down again?"
Grant Fleming ?@SirGrantFleming tweeted: "One gets pretty nervous when the #FNB banking app has all your balances as Null @FNBSA."
In a statement, FNB CIO Mo Hassem says: "This is due to a network upgrade and we are taking remedial action to resolve the issue. We hope to fully restore all services as soon as possible and will continue to provide updates."
FNB apologised once again and thanked customers for their patience.
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