Johannesburg, 31 Aug 2016
Tracer Workflow is a cloud solution provider and needs state-of-the-art technology to serve blue-chip companies such as Siemens, Air Products, Atio, Quintiles, Bidvest, etc.
Having its servers hosted at Hetzner just makes sense. Speed, uptime, backups and security are some of the main non-negotiables that Tracer Workflow has to guarantee, and Hetzner is the perfect international partner to make sure Tracer Workflow delivers on these aspects.
Tracer Workflow has Hetzner servers in Cape Town and Johannesburg. Tracer Workflow recently upgraded to an Intel Xeon E5-2620 2.4 GHz, 64GB ECC RAM, 3 x ITB SATA HDD enterprise-class disk, 6TB Traffic, RAID Level 5 server with daily and hourly delta backups.
Tracer's backbone:
Network
Hetzner provides a resilient and redundant network infrastructure, which allows for maximum uptime. Its substantial bandwidth capacity allows it to accommodate spikes in traffic, reducing the chance of customers experiencing network degradation. Hetzner supports multiple uplinks per data centre via its upstream providers, EOH Carrier Services and Metrofibre Networx. Should a network failure occur, traffic is automatically rerouted using the alternative uplinks via its Juniper backbone, eliminating any single point of failure on the core network.
Security and monitoring
Tracer's servers in Cape Town and Johannesburg have strict access control security using biometric fingerprint systems.
UPS and generators
An uninterruptible power supply (UPS) is installed in each data centre to ensure servers are instantly protected from any power interruptions. A diesel power generator takes over in the case of a power outage.
Climate control
All data centres are fitted with air conditioning systems designed to provide maximum cooling for the server environment, with an early warning system in case of air conditioner failure or other unusual environmental conditions.
The data centres are monitored by CCTV cameras and each building premises is patrolled by security guards on duty 24/7.
Tracer Workflow has more than 10 years of mobile and workflow experience and its ongoing focus on customisation, innovation and simplicity has made it a reliable partner for top companies across Africa. Tracer Workflow combines cloud and new-generation technology with handheld devices. The Tracer Mobile Workflow solutions are designed to optimise internal workshop or office workflow to field staff and back. Tracer's mobile workflow management solutions give your company real-time insight and control over efficiency aspects such as: operational workflow, forecasting, planning, task scheduling, mobility, gap analysis and enhanced BI.
More information about Tracer Workflow and its services can be found at www.tracermw.com.
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