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UPDATE: FNB app connectivity restored

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 11 Oct 2016

UPDATE: FNB has confirmed that connectivity has been restored across all banking channels and FNB Connect.

"We once again apologise to our customers for the inconvenience experienced today," says CIO, Mo Hassem.

First National Bank (FNB) says it is experiencing connectivity problems with some digital banking services.

FNB clients have reported not being able to get into their banking app or perform transactions on the online banking platform.

The bank has released a statement to say it is aware of the issue.

Hassem says: "FNB is aware of a connectivity issue that is impacting access to its services.

"The bank apologises to impacted customers for the inconvenience caused. We wish to assure our customers that we are working hard to resolve the matter and restore services."

It is not yet clear what caused the issue, but the bank says it will continue to provide updates.

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