First National Bank (FNB) has restored banking services which were impacted by connectivity issues this morning.
"FNB can confirm that access to all its banking services has been fully restored. The bank apologises to impacted customers for the inconvenience caused," says Mo Hassem, FNB chief information officer, in an e-mail.
FNB, once again, suffered connectivity issues with customers failing to make transactions.
In an earlier statement, Hassem said: "FNB is aware of a connectivity issue that is impacting access to select services. The bank apologises to impacted customers for the inconvenience caused. We wish to assure our customers that we are working hard to resolve the matter and restore services."
The big four bank also tweeted: "We apologise to any customers experiencing intermittent issues affecting the app and some call centres. We are urgently working to resolve."
"Please make use of alternative channels such as Online Banking, Cellphone Banking and ATMs."
However, clients were not amused if comments on Twitter are anything to go by. Said one customer: "@FNBSA your service is a joke as always."
Another one tweeted: "@moevawda9 @FNBSA Their service is a joke! As soon as they are online, I am changing banks - It is the 1st of the month and not acceptable!"
Last month, FNB also experienced connectivity issues on its banking services.
It is not yet clear what caused the issue.
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