Sentech confidentiality breach

Sentech has e-mailed a database of MyWireless users to some of its clients, in what one user described as a "serious breach of confidentiality".

Astonished MyWireless clients forwarded copies of the database to ITWeb this morning, saying it had been attached to an e-mail they received from Sentech at the weekend. The e-mail purported to contain an attachment outlining Acceptable Use Policy. The Excel database includes names, addresses and contact numbers of around 1 500 users.

User groups who have campaigned to get Sentech to improve its MyWireless service said this morning that they were hoping to arrange a meeting with Sentech soon. “We don`t want to fight with Sentech over things like this," one said. "We just want the service to work properly."

Sentech`s GM of marketing, Michelle Potgieter, said this morning she had no knowledge of the incident, and that she would look into the matter.

Related stories:

• Sentech improving MyWireless
• Sentech promises to do better
• Sentech threatens legal action

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