San Jose, California and Xiamen, China, 02 Mar 2017
Edgewater Networks, the leader in Network Edge Orchestration, and Yealink, the leading global unified communications (UC) terminal solution provider, have expanded their partnership with the introduction of a complete solution specifically designed to deliver advanced, enterprise-level communication functionality with an economic model suited for small- to medium-sized businesses.
The mid-market solution will leverage Edgewater Networks' cloud-based EdgeView Service Control Center as the central point of management and analytics for all customer premises-based solutions, including Edgewater Networks' EdgeMarc Intelligent Edges and Yealink's T4 series IP phones.
Proven interoperability between the partners' platforms will enable zero touch provisioning and configuration of Yealink's endpoints at the site location, facilitating quick realisation of ROI through lower operational expenses, increased site uptime, and decreased customer churn. Edgewater Networks and Yealink have priced the solution components at the entry level to enable customers to deploy UC and grow their business over time. Subscription pricing is also available to customers seeking to lower their initial IT spend and switch from a capex to an opex model.
"With less than 20% of SMBs in the US* deploying an IP-based communications platform, there is an immediate need for a solution that delivers the advanced features and reliability of our T4 voice products and Edgewater Networks' proactive monitoring and management capabilities," said Stone Lu, Vice-President at Yealink. "Following the certification of our SIP-enabled phones in Edgewater Networks' QuickConnect Interoperability Lab, a quick and seamless on-site deployment with optimised voice quality is now a reality for smaller companies."
Edgewater Networks' Network Edge Orchestration platform offers a host of functionality and benefits, including security, active service quality management, analytics, and actionable intelligence. Yealink's IP phones are connected directly to the EdgeMarc Intelligent Edges at the customer site, giving service providers the ability to remotely monitor, configure, and troubleshoot all endpoints through the EdgeView Service Control Center. Users are able to increase daily communication efficiency and productivity using Yealink's phones, which provide three-way conferencing, support for gigabit networks (T46G/T48G), Bluetooth headset compatibility (T46G/T48G), and rich programmable DSS keys for customisations.
"Yealink's forward-thinking approach to delivering a quality voice experience to an underserved market with a strong function-to-value proposition is in lock-step with our own strategy," said Steve Pattison, Chief Operating Officer at Edgewater Networks. "With this high-value offering in place, Network Edge Orchestration is no longer a platform reserved for large organisations, but one that allows service providers to take advantage of rapidly growing demand quicker, faster, and with more visibility than ever."
* Market Report: The SMB Market for Unified Communications and Hosted Services. March 2015. https://pages.edgewaternetworks.com/reportstudyofthesmbmarketbuildingthebestoffertomeetmarketneeds-0
Share