Johannesburg, 22 Mar 2017
If they are not engaging - the monthly invoice, welcome e-mail or marketing campaign you send to your customer may very well be ignored.
Yours is one of many communications that your customer receives daily, so when you connect with your customer, make it count.
Bidvest Data is here to help you engage your customers.
Communications have to be personalised, they need to have simple calls to action, be interactive and fulfil a dual purpose.
* E-mailed and SV (Smart View) SMSed linked statements and invoices can include multiple links - to pay immediately, shop online, view additional information and various other calls to action.
* All links that are selected by customers are tracked for further analysis.
* Personalised animation with attractive device-responsive design gives you a unique platform to cross- or up-sell to your customers while delivering the intended communication.
* Animation can be used to present punchy month-end bills, eye-catching marketing, engaging customer welcome clips and e-learning tutorials.
Bidvest Data creates personalised communications that combine transactional data, customer preference and marketing opportunities. Communications can be sent via e-mail, hyperlinked SV SMS (Smart View SMS), be Web hosted or printed and mailed.
Boring black-and-white month-end invoices can be transformed into an entire customer experience. Expensive, easily outdated training documents can be transformed into a funky, personalised e-learning modules.
Leverage off every interaction with your customer
You have to send a month-end invoice, but why not use the opportunity to cross-sell other targeted products and services at the same time. Maximise the white space on your printed statements and up-sell other marketing offers. Transform flat communications into interactive communications. Link tracking will provide you with a better idea of what your customer is interested in and make their interaction with your organisation easier.
Bidvest Data creates engaging interactive communications (eg, invoices, statements, welcome letters, marketing campaigns, contracts, policies, etc) sent via electronic and print-to-mail channels. Please contact Bidvest Data for a coffee and a chat: info@bidvestdata.co.za or visit the company's Web site at www.bidvestdata.co.za.
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