Kyocera celebrates 10th annual service awards

Issued by join.the.dots for Kyocera Document Solutions
Johannesburg, 26 Jul 2017

Antanio Beling, NRG Office Solutions, Shaun Mathanlal, Tswane Digital Solutions & Christoper Wait, Omni Technologies.

Every year, Kyocera Document Solutions hosts their Global Service Awards, an initiative that recognises and rewards the company's best service technicians. The competition spans the company's global subsidiaries, and pits 2 500 service professionals up against one another to determine who is the best in their respective countries. Each technician completes a comprehensive online test. The 10 top scoring technicians go on to compete at the regional competition at Kyocera Document Solutions South Africa in Midrand. The winner then goes on to compete at the finals, held at Kyocera's European headquarters in Germany.

This is a prestigious award, as all entrants are put through a series of theoretical and practical tests, designed to showcase their knowledge of Kyocera hardware and software solutions.

The top three finalists each stand to win a Kyocera device and an all-expenses-paid trip to Japan.

Our SA service professionals, who have represented us at the final round in Europe over the last three years, have placed within the top three positions, earning them the coveted all-expenses-paid trip to Japan, and we hope to do the same at the 10th annual Service Awards.

The South African leg of the Global Service Awards saw the following winners:

Top 10 service technicians:

1st Shaun Mathanlal - Tswane Digital Solutions.
2nd Christoper Wait - Omni Technologies.
3rd Antanio Beling - NRG Office Solutions.

In no particular order:

Alan Benefeld - Page Automation.
Christiaan Smit - CBS/North Holdings.
Michail Eksteen - Universal office.
Morn'e M"uller - Cruse Trade.
Navin Dayanand - Copy Link.
Wesley Stanbul - Nasatech.
Xolani Majola - Kokstad Copiers.

Top 5 Dealers:
1^st Universal Office Automative.

In no particular order:

Copy Link.
Corporate Business Solutions.
Nasatech.
NRG Office Solutions.

From L-R: Morne Muller, Cruse Trade, Shaun Mathanlal, Tswane Digital Solutions, Michail Eksteen, Universal office, Alan Benefeld, Page Automation, Navin Dayanand, Copy Link, Xolani Majola, Kokstad Copiers, Antanio Beling, NRG Office Solutions, Wesley Stanbul, Nasatech, Christiaan Smit, CBS/North Holdings, Christoper Wait, Omni Technologies.

Vincent Lombard, CSSD Technical Product Manager at Kyocera Document Solutions South Africa says: "Service engineers are extremely important to our industry, not only to retain current customers, but to provide professional service to assist sales in gaining new business."

"Service delivery is a key factor in Office Automation and Kyocera is one of the few companies that award our service engineers. The Service Awards is a great way to reward and motivate our service engineers."

"We wish our winning service technician the best in the international competition, and are hopeful that we will bring this prestigious accolade back to South Africa again this year."

Kyocera Document Solutions South Africa

Headquartered in Midrand, Kyocera Document Solutions South Africa is a country level subsidiary of Kyocera Document Solutions and is responsible for the sales and marketing of Kyocera printers and document solutions throughout southern Africa.

Kyocera Document Solutions South Africa is renowned for its tailor-made document solutions that provide a perfect blend of premium products, software solutions and professional services that increase an organisation's workflow efficiency, enhance employee productivity, minimise environmental impact and significantly reduce operating costs.

The company offers world-class monochrome and colour printers, multifunctional products, parts and supplies, as well as software solutions.

A key differentiator for the Kyocera brand is the primary focus on overall value as opposed to only considering the initial acquisition price. Its solutions portfolio and Managed Document Services division help customers to reduce costs and environmental impact, at the same time as improving the efficiency and reliability of common business processes.

Kyocera Document Solutions is a wholly-owned subsidiary of Kyocera, which is a leading manufacturer of high-tech ceramics, electronic components, solar cells and electronic office equipment. For further information visit www.kyoceradocumentsolutions.co.za

KYOCERA Document Solutions

KYOCERA Document Solutions, headquartered in Osaka, Japan, is a leading manufacturer of document imaging solutions and document management systems, including colour and monochrome multifunctional products as well as printers and wide format devices. Kyocera's products are renowned for their unique long-life imaging components that provide greater reliability and less waste - resulting in a lower Total Cost of Ownership (TCO) over the life of the product.

The KYOCERA Document Solutions portfolio does not stop at hardware. A full suite of business applications and consultative services allow customers to optimise and manage their document workflow, unleashing the full potential of their hardware investment.

KYOCERA Document Solutions is a core company of KYOCERA, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components. During the year ended 31 March 2017, KYOCERA's net sales totalled 1.42 trillion yen (approx. EUR 11.9 billion). For more information and press-ready photos, visit https://www.kyoceradocumentsolutions.eu/.

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