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Ricoh SA offers a window into the digitalised office of the future


Johannesburg, 17 Oct 2017
Jacques van Wyk, COO of Ricoh SA.
Jacques van Wyk, COO of Ricoh SA.

Ricoh SA has created a demonstration facility at its new office in Linbro Business Park, Johannesburg that showcases the deep interconnectivity between its solutions to meet the evolved needs of a rapidly digitalising world.

The state-of-the-art facility is home to examples of Ricoh's next-generation digitalised office automation, workflow and process services, communication services, and commercial and industrial print solutions that create the launch point for enterprise digitalisation programmes.

"These solutions go beyond the simple, straightforward devices of the past," says Jacques van Wyk, COO of Ricoh SA. "Customers are transforming from traditional, paper-based, and manual businesses to automated and productive digitally-efficient operations that are geared to quickly take charge during the dynamic uncertainties that characterise our current operating environments in South Africa and globally."

The demonstration facility provides customers and business partners a tactile opportunity to engage future solutions and extend the potential into their own businesses.

The team at Ricoh SA will demonstrate digital workflows and processes, smart boards, smart projectors, unified communications solutions, follow-me printing, and real-time language translations during meetings using IBM's Watson artificial intelligence (AI). They will showcase the full breadth of the industry's cutting edge commercial and industrial print solutions from latex to wide format, packaging, and digital direct-to-garment printing.

The interactive centre has its own WiFi network. Customers can use it to download Ricoh's Smart Device Connector app from the Play Store or Apple App Store, connect directly to any of the demonstration devices, and begin interacting for live and visceral engagement.

"We see time and again the keen level of interaction opens customers' imaginations to the broad possibilities of the innovative digitalised solutions in their own organisations," says Van Wyk. "They may initially be interested in a simple, high lumen projector but see the strategic benefits of interactive, short throw projectors and smart boards for dispersed or mobile project teams and their own customers. Or the glimpse into paperless offices and digitalised, efficient workflows that feed accurate, reliable data to decision-making business processes that lead strategic activities really highlights their way forward."

He says customers are routinely motivated by the realisation that digitalisation, in any organisation, must deliver immediate return on investment (ROI) and offer operational benefits directly related to customer satisfaction and service delivery. Those benefits stem immediately from digitalising previously paper-intensive processes. Office imaging devices are the bridge between the analogue world of paper and the digitalised world of electronic workflows and processes.

Benefits also extend from improving communication and collaboration flows between colleagues, partners, suppliers, and customers by deploying advanced digital solutions that themselves collaborate for greater efficacy.

Contact Lauren Timmer-Somer at Ricoh SA on (071) 687 6060 to view the demonstration of the digitalised office of the future.

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Ricoh

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).

For further information, please visit www.ricoh.com

Editorial contacts

Michelle Oelschig
Scarlet Letter
(083) 636 1766
michelle@scarletletter.co.za