Cape Town, 13 Nov 2017
Far South Networks' new Wanderweb UCaaS application, for iOS and Android smartphones, delivers enterprise-class communications to the small and medium business arena.
The extensive transformation under way in the workplace, where employees' work styles are trending towards the use of multiple devices in and outside the business premises, is supported by Far South Networks' delivery of the Wanderweb Talk service to its range of IP PBX products.
According to Grant Broomhall, Managing Director of Far South Networks, Wanderweb Talk is aimed at the small to medium enterprise space, a market segment particularly keen on the intersection between cost-effectiveness and an increased ability to do business. Wanderweb has been created to provide the SME business user with the advantage of full mobility, the convenience of bring your own device (BYOD) and the benefits of the lowest cost of calling.
"With the launch of the Wanderweb mobile app, we can now deliver enterprise-class unified communications as a service (UCaaS) facilities to the SME arena. The new Wanderweb app is available for both iOS and Android devices, as well as via a standard Web browser, and provides businesses with increased productivity and improved customer service, thanks to higher levels of collaboration," he says.
Now business users are able to connect with their clients from any Internet-enabled device from anywhere in the world.
As a world-leading designer and manufacturer of next-generation IP telephony platforms, Far South Networks has a highly regarded reputation for delivering products that integrate robust communications hardware with open standards based telephony software applications. The sophisticated Wanderweb app enhances this reputation, as it is packed with features offering a rich unified communications experience.
"Some of the features Wanderweb Talk provides include presence and notification capability, company and personal directory, high-definition voice calling and a messaging facility for individual and group texts."
Furthermore, adds Broomhall, Wanderweb also ensures a company's security and compliance. When using Wanderweb, all voice communications are encrypted at source, he explains. With all calls routed through the business PBX, call recordings can be linked to the cloud-based Atmos voice logging service, providing regulatory compliance to FICA, FAIS and POPI standards. In addition, all proprietary data, such as the company directory, call and messaging histories, reside in the cloud rather than on the user's device.
"There is no doubt that when businesses enable their mobile workforces with devices and applications that allow them to respond more rapidly, they become more productive, improve customer service and collaborate more effectively. The new Wanderweb app is designed specifically to deliver exactly what businesses need in this respect," he concludes.
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