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| About the itSMFsa |
 The IT Service Management Forum of South Africa (itSMFsa) is an internationally recognised professional body that is dedicated to promoting the growth, governance, and quality of IT Service Management within organisations. The forum is made up of non-profit chapters who are represented in 50 different countries across the globe, including South Africa. Members gain access to valuable research information, a network of industry experts and peers, and access to a central body to assist in evaluating and providing independent counsel on ITIL based implementations. itSMFsa’s mission is to develop and promote ‘best practice’ and standards in IT Service Management and to encourage the raising of professionalism within practitioners through qualifications, registration and research provided to the market. |
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| In the news |
'Team SA' needs IT to regroup
[29 Jul 2010] - 'Team SA' needs to regroup after the World Cup, delivering a compelling business case to the world. IT can be an enabler of this. This is the view of financial journalist Bruce Whitfield, who will be a keynote speaker at the upcoming itSMFsa/ITWeb SMEXA conference in Bryanston this month. |
Business Technology increases efficiency with Kaseya
[27 Jul 2010] - Business Technology, four-year-old Cape-based IT solutions company, has selected Kaseya's automated managed services software to support the business going forward. The company believes this decision will improve service and help grow Business Technology. |
Standards compliance boosts profits
[20 Jul 2010] - Business should focus on IT service management (ITSM) to emerge unscathed from the murky waters of the recession, says Edward Carbutt, executive director of Marval SA. He adds that during this financially strained period, cost cutting measures saw businesses reluctant to make software purchases. |
ITSM a recession buster
[Johannesburg, 9 Jul 2010] - When the economy is down, business begins not only cutting costs, but gearing up or changing services, says HP's David Cannon. The global economy is at a crossroads, with Europe reporting an especially difficult environment, and SA could follow. Local companies have been urged to plan for this, using tools such as IT service management (ITSM) to help them weather a second economic storm. |
ITSM a recovery catalyst
[Johannesburg, 18 Jun 2010] - Organisations no longer see IT service management (ITSM) in terms of mere frameworks such as ITIL, but are starting to understand the value it provides as a means to enable growth, contain costs, and mitigate risk. |
Rediscovering the value of IT
[Johannesburg, 26 May 2010] - Information technology service management (ITSM)'s focus on processes and continuous improvement provides the basis for IT to become more productive and cost-effective. |
Preparing for recovery
[Johannesburg, 29 Apr 2010] - As the global economy emerges from the recession towards recovery and growth, many organisations still find themselves facing a volatile and uncertain future. Now more than ever, companies seek a more structured look at IT service management. |
Routes to recovery through IT service management
[Johannesburg, 12 May 2010] - Recovering from a recession is difficult. Added to that, South African businesses are grappling with skills shortages, BEE requirements and complex new corporate governance legislation. |
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Mapping routes to recovery: South Africa 2010 and beyond 
ITSM and Corporate Governance: Opportunities for Driving Business Value
King III is here - Organisations are required to apply the King III Code on Governance. But what does this mean for IT? 
If you are serious about being positioned as a market leader in the information technology Service Management industry, then click here for available opportunities. Alternatively, contact Debbie Visser, debbiev@itweb.co.za, Tel +27 11 807-3294 NOW to find out about the options available to suit your strategy and marketing budget.
