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Seacom back online

Tallulah Habib
By Tallulah Habib
Johannesburg, 23 Jul 2010

Seacom, whose SA-East Africa-South Asia fibre-optic submarine cable system went down on 5 July, is in the process of restoring capacity to all its customers.

The cable operator confirmed last night that physical repairs to the fault were in the final stages of completion and that final testing was under way.

Technical teams began working with customers to reinstate Seacom traffic to pre-outage configurations throughout Africa, a process that should be completed within the course of the day.

Seacom's largest shareholder, The Tertiary Education Network (Tenet), went live at 6.30am today.

“Tenet institutions' international traffic is running once more on Seacom, and the service is being closely monitored,” says the network.

Internet service provider (ISP) Cybersmart reports that it transferred capacity back to Seacom at 7am today.

MWeb announced yesterday evening that it would start the cut-over process late last night and complete it today. However, due to unspecified delays in Seacom's service, the ISP says it postponed the cut-over date by 24 hours.

The Seacom cable broke when a submarine repeater failed between Mumbai, in India, and Mombasa, in Kenya. A repair ship was deployed, but restoration took time due to the location of the fault - at one of the deepest sections of the cable.

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