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| IN THE NEWS | |
Getting to grips with telecoms management By Nadine Arendse[24 Oct 2011] - Least cost routing (LCR) brought the promise of cheaper calls in a heavily regulated industry when there were no other players except Telkom. |
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Unified comms makes sense for SMEsBy Nadine Arendse [25 Oct] - The realisation of unified communications (UC) remains elusive for most SMEs, according to a study by research firm IDC. |
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Mobility lightens business' loadBy Nadine Arendse [21 Oct] - Web-based communications will take the pain out of IT infrastructure for SMEs, says Google Mobile SA's Brett St Clair. |
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Customer is king, business must adapt By Nadine Arendse[20 Oct] - Organisations must adjust to the client from a brand, culture, process and vision perspective, says Grapevine Interactive's Alex Rummel. |
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| TEM not just about reducing costs By Nadine Arendse [18 Oct] - Telecom expense management is more than just a 'quick-fix' to reduce telecoms costs, says Apex Business Intelligence's Neil Buckley. |
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| Managing communications costs effectively By Tracy Burrows [17 Oct] - With proper monitoring and management, companies can slash between 35% and 70% off their communications costs. This is the view of Keith Jones, director of strategic business development at Unison Communications. |
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| A business case for telecom expense management By Nadine Arendse [12 Oct] - There are common shortfalls and opportunities that exist in a large percentage of telecom environments, says Apex Business Intelligence's Neil Buckley. |
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| Reducing ICT costs through unified comms By Nadine Arendse [13 Oct] - Previous standalone applications are now integrated, which means organisations can reduce operational costs, says Frost & Sullivan's Jiaqi Sun. |
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