Johannesburg, 17 Feb 2012
Xerox Corporation remains the worldwide leader in managed print services (MPS) as businesses, large and small, enlist the company's help to cut costs and reduce the time employees spend on print-related activities.
According to Gartner, the MPS market experienced double-digit growth in 2010. Xerox led the way, as more and more IT leaders discovered the benefits of better managing the way documents are printed, shared and updated. For example:
* Large organisations: British Airways, Cisco, Kelly Services, Cuyahoga Community College and University College London Hospital NHS Foundation Trust are using Xerox Enterprise Print Services to make it easier and more cost-effective to print across multiple networked offices, in-house print centres and on the road. Through ACS, a Xerox company, Xerox integrates MPS into the IT infrastructure to help businesses convert paper into digital, simplifying and speeding up workflows in ways that save time and money.
* Organisations with a smaller print infrastructure: The cities of Rochester, New York, and Riverside, California, and the Los Angeles Trade-Technical College are using Xerox Print Services to take control of print costs by applying the same tools and techniques used to save millions for large corporations. Xerox provides remote support for break-fix, supplies and procurement to manage their in-house printing and copying.
* Small and medium-sized businesses: Clients are working with Xerox partners around the world to better manage print devices from multiple vendors using Xerox Partner Print Services and PagePack 3.0.
In addition, Xerox has just been ranked by Gartner as the worldwide market share leader with 33% of MPS revenues in 2010. Gartner also positioned Xerox in the Leaders Quadrant of the 2011 Magic Quadrant for MPS Worldwide.
“Xerox continues to lead the MPS market because of our ability to adapt to the needs of our customers,” says Mari Powell, national sales manager for Bytes Document Solutions, distributor of Xerox to 26 African countries. “We believe our position in the market is confirmed not only by analyst rankings, but also through the return on investment and real business benefits our customers realise by taking a simpler and more effective approach to their document management needs.
“In South Africa, too, we arguably lead the market, as underscored by our penetration of the educational and corporate sectors.”