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Free Webinar: cloud-based contact centre and unified communications


Johannesburg, 30 Mar 2012

Moving business communications to the cloud offers some very compelling benefits - increased flexibility, faster deployment times, minimal upfront capital expense, and reduced IT requirements.

Does the move to the cloud make sense for your business? Interactive Intelligence's panel of industry experts will help you answer this fundamental question through their detailed analysis.

Industry experts to speak:

* Donna Fluss, President, DMG Consulting, will deliver information on how to determine the total cost of ownership (TCO) of a cloud-based offering and how to compare that to a premise-based alternative.
* Michael DeSalles, Principal Analyst, Contact Centres, Frost & Sullivan, will provide best practice information on the selection and implementation of a cloud-based communications solution.
* Joe Staples, Sr Vice-President, will discuss the key benefits of cloud-based solutions and how organisations can best take advantage of them.

Details:
Tuesday, 24 April
11:30am EDT
16:30 BST
Register: here

The Web event will conclude with an extensive Q&A session, with the presenters responding to audience member questions.

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Interactive Intelligence

Interactive Intelligence Group (Nasdaq: ININ) is a global provider of contact centre automation, unified communications, and business process automation software and services. The company's unified IP business communications solutions, which can be deployed on-premise or via the cloud, are ideal for industries such as financial services, insurance, outsourcers, collections, and utilities. Interactive Intelligence was founded in 1994 and has more than 4 500 customers worldwide. The company is among Forbes Magazine's 2011 Best Small Companies in America and Software Magazine's 2011 Top 500 Global Software and Service Providers. It employs more than 1 000 people and is headquartered in Indianapolis, Indiana. The company has offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +27 (11) 510 0074 or info@inin.com; on the Net: www.inin.com.

This release may contain certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings.

Interactive Intelligence is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners.

Follow Interactive Intelligence:
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Editorial contacts

Lizelle Cloete
Red Ribbon Communications
(022) 433 4800
Andre Le Roux
Interactive Intelligence
(011) 235 7141