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Report back from the ITWeb BPM Summit 2013
BPM: Think like an engineer
Build processes with an eye to future
Three drivers of BPM
New processes, new possibilities
Tapping dynamic business processes
Architecture, business must drive BPM
Standardise for effective BPM
Business in fox's clothing
BPM must sync with company strategy

For organisations to implement successful projects, it is important to consult an experienced strategic facilitator, says James Robertson.BPM: Think like an engineer

By Admire Moyo, ITWeb's portals deputy editor
Johannesburg, 31 May 2013

Organisations must adopt an engineering approach to strategy and business improvement when implementing business process management (BPM) solutions.

So said James Robertson, author and owner of consultancy James A Robertson and Associates, during the ITWeb BPM Summit, in Bryanston, yesterday.

Click here to read the full story


Build processes with an eye to future

By Cathleen O'Grady
Johannesburg, 31 May 2013

When building a process flow, business must ensure the design allows for future updates and improvement.

This is according to Marie Wessels, senior ECM specialist at 3fifteen, speaking at the ITWeb BPM Summit, in Bryanston, yesterday.

“It’s guaranteed you will not cover all wants and needs the first time around, but only basic necessity,” she said. “You will need a second phase to expand functionality to cover other areas.”

Click here to read the full story


Three drivers of BPM

By Cathleen O'Grady
Johannesburg, 31 May 2013


Clients, competitors and employees are important drivers pushing organisations to focus on business process change, according to Grant Field, group operations officer at FedGroup.

Speaking at the ITWeb BPM Summit in Johannesburg yesterday, Field emphasised the importance of incorporating these drivers into business process management (BPM) strategy. “Business process management itself has been referred to as a holistic management process, aligning business processes to the wants and needs of clients.”

Click here to read full story


New processes, new possibilities

By Tracy Burrows, ITWeb contributor
Johannesburg, 24 Apr 2013


New technology presents unimaginable business opportunities and it would be foolish for businesses not to integrate these innovations into their processes.

This was the key outcome of a presentation by Craig Leppan, associate director of Ovations, at ITWeb’s fifth annual BPM Summit yesterday. Leppan built his talk around some of the key business process management (BPM) trends that were highlighted during IBM’s Impact conference, in Las Vegas, in April.

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Tapping dynamic business processes

By Joanne Carew, portals journalist
Johannesburg, 30 May 2013


The business world is changing – driving a move towards smarter, faster and more dynamic business processes.

So said Norwin Lederer, senior manager of PricewaterhouseCoopers, speaking at ITWeb's fifth annual BPM Summit, in Bryanston, yesterday.

While Lederer noted that business must acknowledge there are traditional requirements to be met, he stressed that the world is moving on and more social processes need to be integrated into business. “The rise in social business and the developments that come with it are changing this space, bringing old-world processes and new-world trends together."

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Architecture, business must drive BPM

By Admire Moyo, ITWeb's portals deputy editor
Johannesburg, 30 May 2013


Business process management (BPM) must be driven by both the business and architecture of an organisation.

So said Syed Ahmed Mohiuddin, founder, CEO and MD of BITS Consultancy Services, when addressing the ITWeb BPM Summit at The Forum, in Bryanston, yesterday.

According to Mohiuddin, many BPM projects fail because there is a disconnect between the project itself and the business strategy.”

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Standardise for effective BPM

By Joanne Carew, portals journalist
Johannesburg, 30 May 2013


The problem: create a system that can be used across various countries. The solution: formulate a standardised process.

This was the scenario unpacked during a case study presentation by Fleur Morris, global design authority lead for SABMiller, at ITWeb's fifth annual BPM Summit, in Bryanston, yesterday.

According to Morris, SABMiller had processes in place but realised it had to come up with a better way to link tasks and functions in an end-to-end approach so that there would be a single thread linking all processes.

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Business in fox's clothing

By Admire Moyo, ITWeb's portals deputy editor
Johannesburg, 29 May 2013


South African organisations must have the eyes of a fox when looking into the future and must be adaptable to the changing environments they operate in.

So said scenario planner Clem Sunter, when addressing the ITWeb BPM Summit at the Forum, in Bryanston, this morning. According to Sunter, scenario planning is not about predicting the future, but is rather about looking at current scenarios and how they may impact the future.

“Organisations must be adaptable, like a fox,” he said. “You need to look around and adapt to the changes in the environment.”

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BPM must sync with company strategy

By Admire Moyo, ITWeb's portals deputy editor
Johannesburg, 29 May 2013


Business process management (BPM) should be part of every organisation’s strategic plan.

So said Steve Towers – coach, mentor and consultant for the BP Group – in a keynote address at the ITWeb BPM Summit at the Forum, in Bryanston, this morning.

According to Towers, strategy means many things to many people. However, from a BPM context, it means to create a high-performance organisation.

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IN THE NEWS
SABMiller case study: Aligning business
and IT

20 May 2013 - In an era of disruptive technologies and pervasive business intelligence, one of the biggest organisational pressure points lies in the development of innovative processes.
BPM drives high-performance organisations
20 May 2013 - HPOs focus on the customer experience first, and then consider processes and technology, says BPM expert Steve Towers.
Business sees value in BPM
16 May 2013 - Now that ERP and CRM have become more established, businesses are focusing on BPM again, says Ovations.
Enterprise architecture boosts business growth
13 May 2013 - Enterprise architecture provides clear visibility across business operations, allowing companies to react quickly to change, says QPR Software.
BPM 'needs a revolution'Herbert Kindermann
26 Apr 2013 – Subject-oriented BPM enables accuracy and agility, as it allows employees to contribute knowledge about processes, says Metasonic AG.
Strategy before processJames Robertson
18 Apr 2013 – Before business process can be addressed, the organisation must have a very clear strategy in place, says ERP expert.

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