A replacement of Google-based technology at a local distributor of Global Research Data Analysis software, products and services has resulted in a vastly enhanced technical operation and empowered communications.
The service provider focuses on the distribution of consumer research data analysis software products and services for cross-tabbing databases including Analysis Software and Cube Viewer Analysis Software and Services, among others.
Google Docs and products formed the basis of the company’s core business environment. This posed a number of challenges to the overall operation of the business, including the high cost of the products and limited functionality and collaboration capabilities required to interact with its customers.According to technical specialists at Dac Systems, a national specialist services provider focused on turnkey implementation of leading-edge industry solutions, its client also experienced issues with inter-branch communication and video conferencing.
Dac Systems proposed the implementation of Microsoft Office 365 as a replacement solution to the Google product.
“The core implementation was focused around Microsoft Exchange for e-mail and calendaring; SharePoint was implemented and configured to provide a suitable platform to collaborate with customers and branches. SharePoint also acts as the repository for all documents in the organisation as well as the distribution environment for large data files to customers,” said Aldo van Tonder, Solutions Executive, Dac Systems.
“The biggest component of the solution was the implementation of Microsoft Lync. This enabled the customer to communicate quickly and easily to branches. It also meant that, if and when required, video conferences could be facilitated to discuss key topics that would have typically taken many times longer and was very much more costly,” Van Tonder continued.
Executive management at the client confirmed that, as a result of this investment in Dac Systems and Microsoft Office 365, costs had been streamlined and glitches with communication across the company had been successfully addressed.
Dac Systems is a Microsoft Gold Certified Partner with over 17 years’ experience in the full turnkey implementation of leading-edge industry solutions to help solve common business problems and processes.
Through its offices located in Johannesburg and Centurion, and a global partner network, Dac Systems leverages the expertise of its in-house business analysts, consultants, systems architects and developers.
Dac Systems supplies information and communication technology solutions in the productivity, governance and enterprise layers, and industry solutions for professional services, manufacturing and always-on-learning, among others.
Its solutions are designed to ensure a cost-effective way for clients to integrate information and strengthen their operations, either through on-premises or cloud-based implementations.
Technical advice on next-generation solutions that impact the business environment is guaranteed through the company’s rich pool of experts – including professionals with degrees, Microsoft-accredited certifications and industry experts.
The company also features a strong social development and corporate social investment (CSI) element, with a track record of meaningful contribution to several projects and partnerships, including The Nkomazi Trust and the company’s annual team building, which is used to build a house for disadvantaged individuals in the rural community of Shongwe.
Dac Systems is founded on a solution philosophy that incorporates several key aspects: delivery is key, a solution for real people, harmony and convergence.
It is the combination of these principles that has helped the company to carve out a solid leadership position within a competitive marketplace.
Web site: www.dac.co.za
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