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Bytes launches performance management module for municipalities


Johannesburg, 18 Apr 2013
Brian Brougham-Cook, Bytes Systems Integration GM for Samras.
Brian Brougham-Cook, Bytes Systems Integration GM for Samras.

Bytes Systems Integration has launched a new performance management module for its SAMRAS enterprise resource planning (ERP) system for municipalities. SAMRAS Performance Management is designed to integrate with any ERP, offers an easy-to-use interface and is easily customised to suit a particular municipality's needs.

"Municipalities are under pressure like never before to deliver, as we can see from National Treasury's current emphasis on performance management," says Brian Brougham-Cook, general manager: SAMRAS at Bytes Systems Integration. "This module is designed to give municipal managers a single tool through which to manage performance against their service delivery and budget implementation plans over the course of the financial year."

SAMRAS Performance Management allows municipal managers to identify key performance areas, associating each one with key performance indicators and then the multiple tasks needed to implement. Where performance areas are linked with budget line items, SAMRAS Performance Management links back to the budget in whatever ERP system is currently being used. The module also enables easy quarterly performance reporting to management committees, National Treasury and other bodies as required.

"Our aim was to create a tool that is intuitive to use and really allows managers to manage their performance, measure it back to the budget and also manage the plethora of tasks that each key performance area generates," says Brougham-Cook. "We have already rolled out SAMRAS Performance Management to municipalities in Ladysmith and the Cape Winelands, with several more to come - a hopeful indication that municipalities are gearing up to improve performance and thus service delivery."

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Bytes Systems Integration (Bytes SI)

Bytes SI is a Bytes Technology Group company that designs, implements and operationally manages customised ICT infrastructural services and solutions, through the integration of hardware and software systems from global technology leaders.

These services include end-to-end IT outsourcing, hi-tech multimedia and social media contact centres, Internet Protocol (IP), voice, radio, unified and mobile communications, structured cabling, LAN-WAN data solutions (BytesNet), biometric and identity management solutions. Increasingly, BytesNet has become a leader in innovative cloud-based solutions to both national and international customers.

The Kronos division specialises in workforce management, which covers time and attendance, access control, leave and absenteeism management, biometric authentication, overtime costs, turnstiles and booms. Its indirect labour management solutions include CCTV and intelligent building management.

Global technology leaders represented by Bytes SI include Alcatel-Lucent, Bluecoat, Checkpoint, Cisco, DataVoice, Dell, Exinda, F5, FrontRange, Genesys, HP, IBM, Juniper, Kronos, Microsoft, NetApp, Riverbed, Schneider, Symantec and VMware.

Editorial contacts

Karen Heydenrych
Communikay
(083) 302 9494
karen@communikay.co.za
Lise West
Bytes Systems Integration
(011) 205 7000
lise.west@bytes.co.za