Johannesburg, 02 May 2013
As a leader in the telecommunications industry in South Africa, Phonatics has struck the perfect cord between customer need and want - the need for the right product at the right price, supported by the best expertise in the business, leaves nothing to want.
"We strive to exceed our clients' expectations, and are gratified when we succeed in doing just that," states Pieter Snyman, Phonatics MD.
This is exactly what the company has achieved with the latest certification of its Freemate product line. As of February 2013, the Freemate DW027 Series, DH031 and DH035 have all successfully been awarded Compliance Testing within the Avaya DevConnect Program.
This level of recognition 'provides customers with increased confidence in product interoperability and successful deployment' within the enterprise environment. With the continual pursuit of product integration, customers are afforded greater choice in options and solutions to meet their communication and collaboration needs.
With a global footprint from Australiato the United Kingdom, Freemate is one of the most popular call centre headset brands available today, and is considered the best alternative brand when comparing price and quality to well-known competitor products. Phonatics, being the sole importers of Freemate into South Africa, provide complete service and support on the Freemate range, including a standard two-year warranty and guarantee, rental plans (from 12-36 months), client tailored SLA packages and comprehensive maintenance kits on all Freemate headsets. The Phonatics technical team is Freemate certified, and spares are proactively imported, thus future-proofing client repair needs and lowering repair costs.
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