ICT training solutions provider Torque IT has won the 2013 Best Oracle approved Education Reseller (OAER) Partners Business Growth Award in South Africa, beating over 200 other resellers of oracle products in the country.
The criterion for winning is judged on training volumes as well as online customer satisfaction feedback concerning training facilities, location and technical setup, stated Torque IT.
Francois Timms, Torque IT Oracle business unit manager and trainer, also won an award for Best Database Trainer. This award is given to an individual who demonstrates excellent technical ability and superior knowledge of Oracle Database and Oracle Engineered Systems.
"We view these awards as further testimony of our dedication to excellence and our constant efforts to enhance the services we offer to our clients. We aim to deliver the highest quality of service and training available in the information technology industry today," said Timms.
The awards are based on business growth shown by a reseller of Oracle product, Torque IT reported a 44% annual increase in revenue in the 2013 financial year and its customer approval rating averaged above 90%.
"In today's technology landscape, there is a requirement for mastery across multiple vendors' products and solutions. This is especially true in Africa where one has to almost be a jack of all trades, unlike in Europe and the US where there is traditionally more scope to specialise," said Timms.
He added that because of modern technology, product and solution evolution takes place at a rapid rate and it is critical for organisations to continue to invest in the enablement and certification of their IT teams.
"This is to ensure that they are skilled, empowered and able to seamlessly implement, support, maintain and troubleshoot the systems that form the backbone of virtually every company today," concluded Timms.
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