Johannesburg, 03 Aug 2004
Lloyd`s, the specialist insurer, has signed an infrastructure managed services (IMS) agreement with Unisys with a potential estimated value of $17 million over five years.
Unisys will support around 1 400 desktops and 200 servers and under a separate contract, Lloyd`s has bought two ES7000 servers plus infrastructure consolidation assessment services from Unisys.
"Lloyd`s chose to partner with Unisys because of the professionalism and knowledge displayed during the tender process," says Chris Rawson, CIO at Lloyd`s. "Unisys also presented an imaginative proposition designed to continually improve the quality of services delivered in line with our organisational change and business objectives."
UK-based Lloyd`s has a stated capacity to accept insurance premiums of $26.6 billion in 2004. Unisys will transform and manage Lloyd`s IT infrastructure to help make it transparent, secure and flexible. This will enhance service delivery and provide a consistent user experience for Lloyd`s employees.
Employees will receive IT support from the Unisys Managed Services Centre located in Milton Keynes in the UK. Unisys will also deliver remote server management from its Managed Services Centre located in Schiphol, The Netherlands. Remote infrastructure managed services are a first for Lloyd`s, replacing an existing "break/fix" IT maintenance service contract.
The service delivery will be based on recognised industry best practice standards, including IT Infrastructure Library (ITIL) and the Unisys Partnership Value Model.
"This extensive contract with Lloyd`s strengthens Unisys`s presence in London and demonstrates our deep understanding of the demanding financial services sector," says Brian Hadfield, MD of Unisys UK. "It also showcases that Unisys can manage IT risk for the most risk-sensitive organisations, where downtime is not an option."
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