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Social media: what this means for contact centres

With the right software, contact centres can use smart filtering solutions to easily identify the posts that matter, says Aspect Software.


IP Video Solutions named Genetec distributor

IPVS will distribute the Genetec portfolio of software and hardware, and the two companies will focus on creating brand awareness of Genetec and IPVS.


Ford modifies vehicles for medical help

The company donates modified Ford Rangers to provide medical services to people living in hard-to-reach corners of the Eastern Cape.


UJ students aim to curb tender corruption

Four University of Johannesburg students have developed a system to solve government tender fraud issues.


Ad-blocker debuts in Opera Mini for Android

The Internet browser now has an ad-blocker to enable faster browsing and data savings for Opera Mini users.


KEMP360 gives all-round visibility

The KEMP360 application delivery framework - comprising KEMP360 Central and KEMP360 Vision - covers all hosting platforms.


Twitter adds Connect tab to attract new users

The new tab on Twitter's mobile app makes it easier for people to find accounts to follow.


App identifies risk groups for human trafficking

GPower uses survey questions to help aid workers identify risk groups for human trafficking, child marriage and child labour in India.


Artificial Intelligence threatens a jobless future

Artificial Intelligence will lead to a crisis in certain industries, as massively disruptive technologies replace jobs, say experts.


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