The prepaid electricity price increase, compounded by rising inflation and potential fuel price hikes, will strain consumer budgets even further, says Dr Andrew Dickson, engineering executive at CBI-electric: low voltage.
Obscure Technologies reveals road ahead for SD-WAN
SD-WAN has evolved from automation to advanced security, incorporating features like zero trust, edge security and addressing modern networking challenges.
Leveraging omnichannel can dramatically improve debt collection, customer service
It's vital to understand where to automate and build efficiencies and where to allow customers to have human intervention when required, says Martie de Beer, contact centre executive at Telviva.
SARS doubles down on AI, machine learning after revenue gains
The taxman’s artificial intelligence and machine learning algorithms boost compliance, adding R294 billion to net tax revenue for the 2023/24 fiscal year.