A hosted IP telephony solution will give all the expected office phone system call features, delivered via the provider's Internet infrastructure, says Richard Vester, Director of Cloud Services at EOH.
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Companies are fettering away valuable income and commercial opportunity on legacy telecoms systems, says Rob Lith, business development director at Connection Telecom.
The progressive approach taken to rolling out the Western Cape's biggest metro fibre network means the network will cope with growing demand and more advanced active technology for the next 20 years, says Clive Maasch, General Manager of Tank Industries.
Streamlined systems, self-service options, real-time communication and measured results define the contact centre of the future, says Jed Hewson, co-founder of 1Stream.