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Small businesses face cash flow conundrum

Accounting, payroll and business management solutions now offer visual reporting tools, which can help, says Charles Teversham, Managing Director of Sage Intelligence.


Can BYOD sharpen the line between work and home?

Introducing BYOD into the contact centre environment has proven to have a positive impact on engagement, says Stephen Ball, Senior Vice President of Europe and Africa at Aspect Software.


A limit on award of compensation ito the EEA

An Employment Equity Act amendment gives CCMA commissioners the power to arbitrate an unfair discrimination dispute where the employee earns less than a threshold amount, says Deirdre Venter, Partner, Employment at Webber Wentzel.


How technology helps reduce our carbon footprint

September is Arbour Month and we should all look to do our part in preserving the environment, says Nolan Sandham, Managing Director, ACTNET.


UCS Solutions' cloud offering

UCS Solutions is recognised as one of only 10 global service providers who are certified as "Recognised Experts in Retail" by SAP in Waldorf, says Edward Evans, Managing Executive of Cloud Operations at the company.


Advanced threat protection: implementing the right steps

Positive and effective steps must be taken to defend yourself against advanced attacks, says Fred Mitchell, Business Unit Division Manager: Symantec at Drive Control Corporation.


Journey toward greater customer-centricity

Engage with the customer in the right moment via the right channel at the right time, says Simone Ardagh business development director at Effective Intelligence.

Industry Solutions

Climex looks to Zetes

The Portuguese company recently implemented ZetesAres for its aircraft cleaning operations.


Great customer experiences paramount to brand loyalty

Delivering a superior customer experience led to the creation of Mimecast Central, a platform that amalgamates a community forum, user group and knowledge base, says Heino Gevers, customer experience manager for Mimecast.

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