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Cellular

The next frontier

Consumers will differentiate mobile device capabilities through the bundled services each mobile device brand offers.

Electronic Billing and Marketing

Marketing 101

Jo Duxbury

Companies can implement simple marketing strategies that are affordable and effective.

Contact Centres and CRM

Time for a service

Dave Paulding

Jumpstart the contact centre with communications as a service.

Storage

Storage gets solid

John Hope-Bailie

Companies are turning to solid state disk drive technology for high-end data storage applications.

Security

World Cup insecurity

Andy Robb

IT security will be severely compromised leading up to the 2010 Fifa World Cup.

Project Management

10 steps to BPM success

Adrian van der Merwe

The focus of business performance management has changed from justifying its acquisition to ensuring it works.

SME

Breaking free

Lorna Hardie

A standards-based approach to networking allows businesses to get away from proprietary networking.

Content Management

The three amigos

Clive Brindley

The configuration management database has evolved into the configuration management system.

Virtualisation

Money-back guarantee

Richard Firth

IT spend is controlled and the returns are measurable with the risk-based services model, or 'your money back'.

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Jo Duxbury

MARKETING

Marketing 101