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Time for a new digital communications partner

A digital communications partner shouldn't just deliver e-mail, it must also deliver results, says Sheryl-Lynn Collins, customer experience manager at Striata.


The new face of contact centres

Increased digital interaction is forcing forcing technology change, says Hannes van der Merwe, product manager at Itec Distribution.


Digital printing continues to drive diversification

Most print service providers are providing a combination of litho and digital printing to cater to the needs of a broader market, says Nick Constantinou, group channel manager at Itec.


Transforming data into your most useful asset

Translating data into knowledge will be the difference between companies that thrive and those that get left behind, says Bryan Balfe, enterprise account manager at CommVault.


Test, test, test says ContinuitySA

Plans are just theory until they have been tested and validated, says Tracey Linnell, GM: Consulting at ContinuitySA.


Enterprise tech crucial to banks' survival

For many banks, remaining relevant over the coming decade will require them to radically evolve their enterprise architecture, says Saurabh Kumar, MD of In2IT Technologies SA.


The demands of on-demand

The growing demand for more narrowly-focused books has led to a quest for affordable "run of one" book printing, says Hennie Kruger, DDS product and marketing manager of Oce SA.


Why mobility is no longer scary

The evolution of security innovation reassures companies that their data is more secure than ever, says Chris Buchanan, director of end-user computing at Dell South Africa.


Call centre health a top priority

Take a moment to consider what kind of impression your customers are left with after an interaction with your call centre, says Jed Hewson, Director of 1Stream.

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