A study reveals that all resistance crumbles when it comes to withstanding the desire to check Facebook.
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112 rising from the dead
The Department of Communications wants public comment on a single national emergency number, before moving forward.
The revival of the 112 call centre project has been prioritised by communications director-general Rosey Sekese.
Web 2.0
Users choose Facebook over cigarettes, alcohol
All Africa News
Lap Green Networks sues Zambian govt
Zambia's takeover of Zamtel is illegal, says the Libyan telecoms company.
Career Moves
Cell C marketing head joins MultiChoice
Simon Camerer, the man behind the rebranding of Cell C, joins MultiChoice as director of sales and marketing.
IT in Government
Gauteng hotline set to deliver
Callers will receive a response from call centre agents within 72 hours.
Career Moves
DA appoints shadow comms minister
Marian Shinn becomes shadow minister of communications in the Democratic Alliance shadow cabinet reshuffle.
IT in Government
Spectrum deadline pushed back again
Interested parties now have until the end of February to submit comments on spectrum allocation.
Audio Visual
Headset Solutions expands product range
The company adds Radvision and Konftel products to its distribution range.
Contact Centres and CRM
Interactive Intelligence reports winning results
Fourth quarter total orders grew 17% year-over-year, and 2011 total orders grew 28% year-over-year.
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World wide wrap
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Simon Dingle
Incite
Knott about the money
You don't snag Knott-Craig with cash - he must be serious about Cell C's prospects. Or he was brought in for another reason.
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Ken Macharia
Kinetic Kenya
2012: The light bulb year for Kenya
ITWeb's Kenyan correspondent outlines his social media, mobile, security and IT predictions for 2012.
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Simon Dingle
Incite
SA's ongoing telecoms experiment
We are all guinea pigs, as operators toy with broadband users, causing mass frustration.
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Simon Dingle
Incite
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Nicola Mawson
Double Take
Lies, damned lies, and statistics
Trying to prove a point by using useless figures will not get Telkom off the LLU hook.
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Simon Dingle
Incite
One step forward
SA has a long way to go to catch up to international Internet connectivity speeds and performance.
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Simon Dingle
Incite
On its head
Windows keeps its iron grip on desktops, as Linux flummoxes with too much choice. But mobile may change all this.
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Ivo Vegter
The Spike
Rapid innovation is just oldthink
MultiChoice tells Parliament that a simple converter would have sufficed for digital television, highlighting the disastrous consequences of government planning.
Company news
SPONSORS MESSAGE
ECN Telecoms recognises the ability of information and communication technology to profoundly
transform the way organisations work, by making it easier and cheaper for people to accessinformation and make telephone calls. What differentiates ECN from its competitors is its Full Service Next Generation Network and its Next Generation Mindset.For more info Click here.
Download Centre
Click here to download the latest materials and docsCASE STUDY
What do you call a call centre without the ability to make calls? This isn’t a bad joke in the making. Call centres need telephony in order to function. Their business model relies on the costs and telephony service they receive. Click here for more info.
SERVICE SHOWCASE
Full Service TelecommunicationsECN’s Full Service offering is a comprehensive and cost effective telecommunications solution which offers potential customers the option of replacing their existing voice service provider. Click here for more info.
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Understand the demands of operating in an ever regulated and visible business environment with a session by Chris Bridgland, senior director of the EMEA RSA Archer business unit at RSA, the Security Division of EMC. 
