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FirstBank chooses Entersekt to boost mobile banking security

Colorado-based bank to enable one-touch multi-factor authentication with Touch ID.


Atlanta, USA, 10 Feb 2016

Leading authentication provider, Entersekt, today announced that FirstBank has selected Entersekt's multi-factor authentication product, Transakt, to enhance the security of its mobile banking application. Headquartered in Lakewood, Colorado, FirstBank is the largest locally-owned bank in the Centennial State with $15.6 billion in total assets. It also has a growing number of branches in Arizona and California.

FirstBank will integrate the Transakt Software Development Kit (SDK) into its mobile banking application to provide a seamless, one-touch authentication experience that is fully compliant with FFIEC and international regulatory guidance on out-of-band, multi-factor authentication.

Instead of relying on inadequate device fingerprinting and antivirus technology, Transakt uses digital certificates and proprietary validation techniques to uniquely identify each enrolled mobile phone or tablet and convert it into a trusted second factor of authentication. Digital certificates are also used for transaction signing and to establish a trusted channel between the mobile device and bank over which mutually-validated authentication requests and responses travel.

User protection and ease of use are imperative to FirstBank, so it is important that the security Transakt provides comes at no cost to usability. FirstBank has elected to implement a fingerprint biometric feature through Transakt to enable a one-touch user experience. The authentication process avoids one-time passwords or challenge questions, involving a single touch in response to a pop-up verification request. Little to no user education is required.

"Our mobile app has been incredibly well-received by our customers since we launched it in 2014," said Jim Reuter, chief operating officer at FirstBank. "Adding one-touch authentication will further enhance what is already one of the most progressive, easy-to-use mobile banking technologies on the market."

"Consumer awareness of multi-factor authentication is rising fast as giants like Google and Facebook roll it out," said Gerhard Oosthuizen, Entersekt's chief information officer. "The security benefits are obvious to everyone, but users are justifiably wary of tired authentication technologies like one-time passwords that slow them down and do not necessarily provide the required protection, particularly on mobile. There's an opportunity here for digital-savvier banks to take a lead over their competitors by engineering attractively low-friction mobile interactions that nevertheless inspire confidence and trust."

Schalk Nolte, Entersekt's chief executive officer, added, "The US market demands exceptional usability on the mobile channel, together with absolute peace of mind. We are extremely pleased to be working with FirstBank to enhance its mobile app security while delivering a best-in-class user experience."

Transakt is Entersekt's flagship product and is available as an SDK or a stand-alone security app downloadable from all major app stores. Financial services companies worldwide use it to secure online banking, mobile banking, mobile money transfer, e-commerce, call centre interactions, in-branch interactions, and more.

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FirstBank

FirstBank operates more than 120 locations in Colorado, Arizona, and California. FirstBank is the largest locally owned banking organisation in Colorado, serving more than 650 000 customers. Since 2000, FirstBank has contributed more than $50 million and thousands of volunteer hours to charitable organisations. FirstBank is unique in that a majority of its stock is owned by management and employees. For more information on FirstBank, visit www.efirstbank.com.

FirstBank contact
Jake Kubi'e, public relations
(+1) 303 515 2414
jkubie@linhartpr.com

Entersekt

Entersekt is an innovator in push-based authentication and app security. The company's one-of-a-kind approach harnesses the power of digital certificate technology with the convenience of mobile phones to provide financial services companies and their customers with full protection from online fraud. Built on open technologies for high availability, scalability, and simple integration, Entersekt's patented security products protect millions of devices and transactions daily, while complying with the world's most stringent regulatory guidelines. Enterprises across the globe look to Entersekt to strengthen the bond of trust they share with their customers, and to build on those relationships by introducing compelling, user-friendly new mobile and online services. For more information on Entersekt, visit www.entersekt.com.

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