Bytes Connect provides customized ICT outsourcing services and seeks to deliver real business value. To efficiently service their wide range of clients their support services are offered in a shared model, providing access to the full spectrum of services as a 'pay for use' option. Additionally, ITIL based service management and a Common Operating Environment (COE) methodology ensures cost effective services.

Bytes Connect Contact Centre receives over 20,000 calls per day, from basic enquiries to advanced customer care, including account queries, sales enquires, operational activities and product information. They also offer fully managed services on site and their offering includes telephony infrastructure and call centre management systems.

Bytes Healthcare Solutions is the leading provider of IT-based business solutions to the South African healthcare industry. Its Med-e-Mass division provides practice management software solutions for medical professionals, clinics and small hospitals to manage their patients’ clinical and financial records.

The Switch division conveys electronic transmissions between healthcare professionals and medical schemes with a number of value added services.  These services improve the cash flow and lessen the administration hassle, while at the same time giving medical professionals and funders greater management control.

Bytes Systems Integration's core objectives are to design, implement and manage customised I.T. solutions through the integration of hardware and software systems from global technology leaders, that deliver on ROI expectations. In so doing, we are contributing to the Bytes Group’s overall mission; “helping our customers do great work” through our 5 business units:

 Advanced Technology Services - including

• Bytes Technology Storage
• Advanced Network Services
• BytesNet

Business Solutions - including

• Services Orientated Architecture
• Enterprise Intelligence Solutions
• Process Management and Control
• Enterprise Support Services

Kronos – including

• Human Capital Management
• CCTV
• Access Control
• Biometrics

Microsoft Solutions – including

• Advanced Infrastructure and Licensing Solutions
• Unified Communications and Networking Infrastructure competency
• Microsoft Enterprise Software
• Exchange Migration
• Security and Software Asset Management

Software Design – including

• Employee Benefit Funds Administration
• Local Government
• Biometrics and other

Some of our partnerships and products include:

Bytes People Solutions is internationally accredited as an education, training, skills development and people consulting firm. As a member of the Bytes Technology Group, the company is a leader in the education industry that provides excellent service to a large number of blue chip companies in South Africa.  Services and solutions include:  People Consulting Services, Supply Chain Solutions, Business Process and ERP Solutions, IT Learning Solutions, Online Learning Technologies, Skills Development, Soft Skills Development.

Bytes Document Solutions (BDS). As the authorised Xerox distributor for sub-Saharan Africa, Bytes Document Solutions markets  and services the complete range of Xerox document equipment, software solutions and services. Their product range includes small desktop devices through to multifunctional office devices that are networkable and available in black and white and colour..

Bytes Managed Solutions. (Bytes MS) is the exclusive distributor for NCR products and solutions in South Africa and selected neighbouring countries. The company markets, supports and maintains enterprise-wide information products and services. It delivers  Intelligent Self Service solutions that are driven by the needs of markets that typically serve a large base of consumers.

The Bytes MS’ strategic vision is to offer its market an integrated, end-to-end solution that enables and facilitates businesses to engage in high volume profitable business transactions. The business crafts the majority of its solutions and services offering by adding value to core NCR solutions and services.

Services
A focused, product agnostic workspace management and equipment maintenance organisation with 96 service points throughout South Africa. Their support capabilities extend beyond the boundaries of South Africa into a number of African countries. This geographic coverage enables the company to deliver hardware and software maintenance and support as well as project management services to a large number of corporate clients with specific emphasis in Retail and Financial sectors. Being product agnostic, the operation supports a variety of brands including NCR, Dell, HP, ACER and Cisco under various service level agreement

Bytes Conference Centre offers prime conference facilities with service and expertise to match a broad spectrum of conference requirements. This all purpose conference centre is known for its excellent meeting facilities and offers a large foyer suitable for registration purposes; cocktail functions and product displays; a 300-seater auditorium fitted with writing tables and state-of-the-art audio visual equipment; a function room with various seating capabilities fitted with AV equipment,; a break-away/training room with dedicated equipment and leisure/refreshment area.

Full-day and half-day conference packages include all equipment and VAT. In addition, the conference centre offers internet and e-mail access, faxing and copying services.

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